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Supervisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Skills
  • Priority management
  • Inventory oversight
  • Staff Management
  • Negotiation
  • Training and mentoring
  • Business administration
  • Leadership
  • Team Building
  • Word, Excell experience
Work History
Supervisor, 05/2019 to Current
Tbc Corporation Charlotte, NC,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Built, managed and coached insourced and outsourced teams.
  • Monitored workshop work flow for over 50 employees.
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
  • Provided supportive link between external customers and internal operations.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Identified individual employee's unique work styles and adapted management methods.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Worked with management team to implement proper division of responsibilities.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference purposes.
  • Set overall vision and provided team leadership.
Manager, 07/2018 to 05/2019
Amc Entertainment Inc. Glendale, CA,
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Prepared and recommended long-range plans for development of department personnel.
Supervisor, 05/2017 to 07/2018
Tbc Corporation Greensboro, NC,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Provided supportive link between external customers and internal operations.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Identified individual employee's unique work styles and adapted management methods.
  • Maintained compliance with company policies, objectives and communication goals.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Worked with management team to implement proper division of responsibilities.
  • Oversaw and optimized work of craftsmen performing high-quality, precision work.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference purposes.
  • Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
  • Set overall vision and provided team leadership.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
Mortgage Loan Officer Assistant, 03/2000 to 10/2007
Amerifirst Financial Sacramento, CA,
  • Documented borrower's information in loan processing system and resolved any discrepancies.
  • Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
  • Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base.
  • Worked with Loan Officer to create application profile in system and review key information at various stages within process.
  • Compiled sales leads and managed contacts with Word, Excell,Retalix.
  • Liaised with clients to guide through loan closing process and skillfully handle any concerns.
  • Conferred with applicants and creditors to obtain information and resolve paperwork discrepancies.
  • Assisted with timely loan closing and funding activities with efficient management of task checklists.
  • Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
  • Maintained referral pipeline by reaching out regularly to real estate agents, referral partners and past clients.
  • Set up files using loan officer checklist and submitted on-time to Processing and Underwriter, for processing.
  • Set up files using loan officer checklist and submitted on-time to Underwriting and Processing for processing.
  • Scheduled meetings and appointments and maintained well-organized master calendar.
  • Monitored key dates to obtain information by deadlines.
  • Communicated with customers daily to request information and complete paperwork.
  • Assembled important paperwork and disclosures for borrower.
  • Assessed loan compliance to meet mortgage lending laws and regulations.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Successfully closed average of 60 loans per month.
  • Reviewed over 60 financial statements per 10 days.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Developed and maintained relationships with local real estate agents.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Assisted senior-level credit officers with complex loan applications.
Education
High School Diploma: , Expected in 06/1989
to
Donegal - Mount Joy, PA,
GPA:
  • Graduated with 4.0 GPA
  • Awarded Honor roll
  • Minored in Buisness

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93Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Donegal
Job Titles Held:
  • Supervisor
  • Manager
  • Supervisor
  • Mortgage Loan Officer Assistant
Degrees
  • High School Diploma

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