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Supervisor Resume Example

Resume Score: 80%

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Ashley
Manliguis
Professional Summary

Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback. Energetic supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Dedicated Supervisor with track record of success ensuring productivity within demanding service environment. Effective team leader effective at meeting deadlines and ensuring highest standards of organization. Implements methodical and thorough approach to leadership. Energetic Supervisor with in-depth knowledge of productivity strategies and ability to control expenses to deliver projects within budget. Highly committed professional with track record of reducing operating costs with maximum productivity.

Skills
  • Business analysis
  • Leadership
  • Issue resolution
  • Priority management
  • Staff Management
  • Cash handling expertise
  • Safety understanding
  • Point of sale knowledge
  • Cash register operations
  • Bagging and packaging
  • Identification checks
  • Payment collection
  • Stocking and replenishing
  • Liquor law compliance
  • Cash drawer management
  • Refunds and exchanges
  • Credit card processing
  • Product upselling
  • Customer assistance
  • Cash Handling
  • Good telephone etiquette
  • Cleaning procedures
  • Retail sales professional
Education
Pennfoster Highschool OnlineScranton, PA10/2015High School Diploma
Pennfoster Career School OnlineScranton, PAExpected in 11/2020Career Diploma : Veterinarian Assisting
Work History
Areas Usa - Supervisor
Wildwood, Florida01/2018 - Current
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
  • Worked with management team to implement proper division of responsibilities.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Mentored newly hired employees on [Type] equipment and [Task] and developed training manual for all [Job title]s to use for reference purposes.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Dollar Tree- Assistant Manager
Inverness, Florida03/2016 - 12/2017
  • Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored employee performance and developed improvement plans.
  • Coached team on effective upselling and cross-selling methods.
  • Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Trained team members in successful strategies to meet operational and sales targets.
Walmart- Customer Service Cashier
Bushnell, Florida03/2015 - 12/2015
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
Pilot Travel Centers LLC- Cashier
Wildwood , Florida11/2014 - 03/2015

my main jobs were running the register , makeing sure the grills were matained . making sure that the coffee is kept fresh and make sure everything around the fountain drinks and coffe machines were stocked up and clean . I also assisted in putting up product on truck days . Due to this being a truck stop I was also in charge of comdata checks ,truck weighing as well as fuel for the drivers and regular travlers .

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Resume Overview

Companies Worked For:

  • Areas Usa
  • Dollar Tree
  • Walmart
  • Pilot Travel Centers LLC

School Attended

  • Pennfoster Highschool Online
  • Pennfoster Career School Online

Job Titles Held:

  • Supervisor
  • Assistant Manager
  • Customer Service Cashier
  • Cashier

Degrees

  • High School Diploma
    Career Diploma : Veterinarian Assisting

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