Supervisor resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Dedicated Supervisor with excellent issue and conflict resolution skills, offering 5 years of experience leading talented teams. Knowledgeable in inventory control and process improvement. Builds collaborative partnerships within departmental lines to achieve departmental and team results.
Skills
Leadership
Goal-oriented
Processes and procedures
Issue and conflict resolution
Computer skills
Friendly, positive attitude
Multitasking
Teambuilding
Project planning
Letter writing
Filing experience
Editing and proofreading
Multi-line phone systems
Report generation
Detailed meeting minutes
Recordkeeping and bookkeeping
Excel spreadsheets
Experience
Supervisor, 06/2019 - Current Dover Corporation – Katy, TX,
Complied with company policies, objectives and communication goals.
Coached and mentored 29 staff members through constructive feedback to develop long-term career goals.
Collaborated with team members to improve performance and implement training updates.
Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
Assisted upper management with daily operations to meet standards of service and quality.
Implemented new security protocols to prohibit trespassing and increase safety.
Trained new security officers on safety protocols and company standards.
Periodically reviewed existing policies and procedures and made recommendations to improve security.
Recorded required data for incident reports and files quickly and accurately.
Demonstrated ability to think fast and remain calm under pressure.
Supervised property entrances and exits and monitored employee safety.
Department Manager, 06/2015 - 05/2019 Giant Eagle – Homestead, PA,
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Employed process improvement initiatives within department.
Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Treated associates with fairness and respect, providing recognition of accomplishments.
Followed all safety protocols and company processes and procedures.
Balanced workloads to meet targets without overtaxing employees.
Worked closely with sales associates to complete tasks.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Jail Officer, 01/2015 - 06/2015 Prince William County Government – Manassas, VA,
Issued clothing, bedding, and other authorized items to inmates.
Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
Searched prisoner cells and belongings for contraband and weapons.
Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
Observed conduct of inmates and protected from dangers.
Inspected all incoming and outgoing mail for contraband.
Supervised inmates during day-to-day activities.
Inspected cells and conducted random searches of common areas.
Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
Maintained appropriate control, security and well-being over those detained.
Detected potential threats and quickly defused conflicts.
Animal Control Officer, 01/2013 - 07/2014 City Of Bakersfield, Ca – Bakersfield, CA,
Investigated reports of animal abuse and issued citations and warnings.
Provided food and water for neglected or improperly supervised animals.
Responded to 20+ calls per day pertaining to animal control issues in local communities.
Used investigative sources to gather information related to animal-related complaints and issues.
Collected evidence for court prosecutions related to animal treatment.
Organized adoption of unclaimed animals with local rescue shelters.
Answered public inquiries, regarding animal control operations.
Maintained files of impoundments and dispositions of animals.
Interviewed witnesses to investigate reports of animal attacks or cruelty.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
High School Diploma: , Expected in 05/2008 - Belford Online Home School - Houston, TX, GPA:
Additional Information
Member of the Rockport Vol. Fire Department (2005 - present). I have currency been the secretary for 3 year. I handle all reports that pertain to emergency responses. I handle all paper work rather in paper form or on the computer. I have 3 years esperance with excel and word. I am in charge of keeping records of all personals in house training hours and call responses. I send out monthey reports to the city pertaining to information that they request. I handle all reports that are brought to the membership each month. I handle any and all insurance request forms. I make and return phone calls on behalf of the fire department.
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