Supervisor resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated Supervisor with excellent issue and conflict resolution skills, offering 5 years of experience leading talented teams. Knowledgeable in inventory control and process improvement. Builds collaborative partnerships within departmental lines to achieve departmental and team results.

  • Leadership
  • Goal-oriented
  • Processes and procedures
  • Issue and conflict resolution
  • Computer skills
  • Friendly, positive attitude
  • Multitasking
  • Teambuilding
  • Project planning
  • Letter writing
  • Filing experience
  • Editing and proofreading
  • Multi-line phone systems
  • Report generation
  • Detailed meeting minutes
  • Recordkeeping and bookkeeping
  • Excel spreadsheets
Supervisor, 06/2019 - Current
Dover Corporation Katy, TX,
  • Complied with company policies, objectives and communication goals.
  • Coached and mentored 29 staff members through constructive feedback to develop long-term career goals.
  • Collaborated with team members to improve performance and implement training updates.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Trained new security officers on safety protocols and company standards.
  • Periodically reviewed existing policies and procedures and made recommendations to improve security.
  • Recorded required data for incident reports and files quickly and accurately.
  • Demonstrated ability to think fast and remain calm under pressure.
  • Supervised property entrances and exits and monitored employee safety.
Department Manager, 06/2015 - 05/2019
Giant Eagle Homestead, PA,
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Employed process improvement initiatives within department.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Followed all safety protocols and company processes and procedures.
  • Balanced workloads to meet targets without overtaxing employees.
  • Worked closely with sales associates to complete tasks.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Jail Officer, 01/2015 - 06/2015
Prince William County Government Manassas, VA,
  • Issued clothing, bedding, and other authorized items to inmates.
  • Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
  • Searched prisoner cells and belongings for contraband and weapons.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
  • Observed conduct of inmates and protected from dangers.
  • Inspected all incoming and outgoing mail for contraband.
  • Supervised inmates during day-to-day activities.
  • Inspected cells and conducted random searches of common areas.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Maintained appropriate control, security and well-being over those detained.
  • Detected potential threats and quickly defused conflicts.
Animal Control Officer, 01/2013 - 07/2014
City Of Bakersfield, Ca Bakersfield, CA,
  • Investigated reports of animal abuse and issued citations and warnings.
  • Provided food and water for neglected or improperly supervised animals.
  • Responded to 20+ calls per day pertaining to animal control issues in local communities.
  • Used investigative sources to gather information related to animal-related complaints and issues.
  • Collected evidence for court prosecutions related to animal treatment.
  • Organized adoption of unclaimed animals with local rescue shelters.
  • Answered public inquiries, regarding animal control operations.
  • Maintained files of impoundments and dispositions of animals.
  • Interviewed witnesses to investigate reports of animal attacks or cruelty.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
High School Diploma: , Expected in 05/2008
Belford Online Home School - Houston, TX,
Additional Information

Member of the Rockport Vol. Fire Department (2005 - present). I have currency been the secretary for 3 year. I handle all reports that pertain to emergency responses. I handle all paper work rather in paper form or on the computer. I have 3 years esperance with excel and word. I am in charge of keeping records of all personals in house training hours and call responses. I send out monthey reports to the city pertaining to information that they request. I handle all reports that are brought to the membership each month. I handle any and all insurance request forms. I make and return phone calls on behalf of the fire department.

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Resume Overview

School Attended

  • Belford Online Home School

Job Titles Held:

  • Supervisor
  • Department Manager
  • Jail Officer
  • Animal Control Officer


  • High School Diploma

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