Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Proficient Supervisor delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Replenishing, Merchandising and organizational Skills.

Skills
  • Prioritizing
  • Inventory control
  • Training and mentoring
  • Creative merchandising
  • Organization and Time management
  • Team Building
Work History
06/2006 to 10/2021 Supervisor Downer Edi Limited | Newman, CA,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Identified individual employee's unique work styles and adapted management methods.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Introduced team contests and goals to enhance productivity and improve employee morale
09/1993 to 06/2006 Shift Supervisor/Department Manager Longs Drugs Store/ Pharmacy | City, STATE,
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Applied security, safety and loss prevention strategies during shifts.
  • Responded to and resolved customer questions and concerns.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Regulated pricing, inventory count and supply during shift hours.
  • Delivered successful training to more than 40 employees during 15 years tenure, educating on successful work processes and productivity strategies
to Supervisor/Assistant Manager Bills Drugs | City, STATE,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored security and handled incidents calmly.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
  • Monitored workshop work flow for over 50 employees
  • Identified individual employee's unique work styles and adapted management methods
  • Introduced team contests and goals to enhance productivity and improve employee morale
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs
07/1968 to 06/1977 Cosmetic Clerk Valco DrugCa. | City, STATE,
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Completed inventory counts and ordered merchandise.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Operated cash register to record all transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays weekly/monthly
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
  • Improved operations through consistent hard work and dedication
Education
Expected in 1965 High School Diploma | Pleasant Hill High School, Pleasant Hill, CA, GPA:
  • Relevant Coursework Completed: General Education
  • Received Scholarship to Paris Beauty College, Concord, Ca.

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Resume Overview

School Attended

  • Pleasant Hill High School

Job Titles Held:

  • Supervisor
  • Shift Supervisor/Department Manager
  • Supervisor/Assistant Manager
  • Cosmetic Clerk

Degrees

  • High School Diploma

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