supervisor resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Education and Training
Expected in 07/2023 to to Certificate III in Individual Support | Quest Care, Belconnen , GPA:
Expected in 07/2021 to to Diploma in Business | BusinessCanberra Business And Technology College , Gungalin, ACT, GPA:
Expected in 07/2020 to to Certificate IV in Business | Buddhist StudiesCanberra Business And Technology College , Gungalin, ACT, GPA:
Expected in 12/2009 to to Bachelor of Science | Bachelor of Biology And Health And Physical EducatParo College of Education , Paro, Bhutan, GPA:
Experience
04/2021 to 12/2022SupervisorWhole Foods | Folsom, CA,
Supervised and supported housekeeping personnel to maximize quality of service and performance.
Verified each completed room against standard plans to maintain consistency.
Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Stocked room attendant carts with supplies to keep carts organized and clean.
Practiced safe work habits and wore protective safety equipment.
Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
Reviewed employee performance and devised improvement plan to achieve goals.
Inventoried incoming supplies and placed items in stock for use by personnel.
Prepared work schedules for associates to promote proper staffing levels.
Communicated guest service scores to drive improvement and higher guest satisfaction.
Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Developed training programs to build employee performance, improve employee engagement and increase employee retention.
Sustained safety protocols to support proper and cost-effective equipment and material usage.
Checked inventory for required supplies and made lists for needed cleaning products.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Communicated with maintenance team on damages to repair.
Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Managed team of employees, daily progress reports and overall project planning.
Coached staff on strategies to enhance performance and improve customer relations.
Swept and damp-mopped private stairways and hallways.
Explained goals and expectations required of trainees.
Collaborated with multiple departments to maximize workflow and efficiency.
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Monitored employee productivity to provide constructive feedback and coaching.
Complied with company policies, objectives and communication goals.
Coordinated employee schedules according to shift changes and availability.
Provided ongoing training to address staff needs.
Reviewed completed work to verify consistency, quality and conformance.
Responded to customer questions regarding products, prices and availability.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Planned and managed resources to consistently meet production, quality and cost goals.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Maintained positive working relationship with fellow staff and management.
Identified needs of customers promptly and efficiently.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Set specific goals for projects to measure progress and evaluate end results.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Worked closely with human resources to support employee management and organizational planning.
Analyzed key performance indicators to identify effective strategies.
Implemented strategies to take advantage of new opportunities.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
08/2016 to 03/2021Housekeeping AttendantCongressional Country Club | Bethesda, MD,
Removed trash from rooms and replaced liners to wastebaskets.
Inspected each room for cleanliness, utilizing checklist to meet company standards.
Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
Replenished guest supplies and amenities.
Reported guest issues, safety and maintenance concerns immediately to supervisor.
Furnished guests with clean linens and supplied rooms with toiletries.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Informed supervisor when supplies were low.
Laundered sheets and removed stains to restore linens to pristine condition.
Delivered requested furniture to guests' rooms.
02/2013 to 05/2015Assistant LecturerParo College Of Education | City, STATE,
Participated in preparation, administration and grading of exams.
Attended departmental and faculty seminars, improving knowledge and networking with confidence.
Maintained records to measure student progress, achievement and attendance.
Pursued continuing education to enhance knowledge and skills.
Assisted with lecture planning, preparation and research.
Encouraged students' personal development through tutorial work.
Created effective oral presentations, emphasizing key points and objectives.
Provided helpful input in selection of learning materials and resources.
Interviewed course applicants, describing course syllabus and answering questions.
Wrote research proposals and publications in line with personal objectives, approved by staff.
Assisted with grant writing to obtain research funding support.
Collaborated with fellow lecturers to design course content and teaching policies.
Delivered course lectures using modern technology to enhance student comprehension.
Assisted students during office hours to review material, explain exam questions and answer concerns.
Reviewed and selected textbooks for content and readability, supplementing readings with current literature and research.
Engaged with students outside of lecture halls and classrooms through discussions and small group sessions.
Utilized diverse teaching methods, lectures, presentations and class activities to deliver curriculum.
Selected innovative teaching methods to deliver course content.
Designed, planned and carried out lesson plans incorporating diverse learning aids and activities.
Developed clear course syllabus incorporating essential content and responding to student interests.
Evaluated student progress, delivering feedback for individual improvement.
Identified areas of difficulty for students, developing additional resources for review.
Tailored lectures to meet student needs, emphasizing skills and concepts necessary for professional and academic success.
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