Supervisor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Service-centric Supervisor successful in resource management, client services and administrative oversight. Cross-functional leader successful cooperating with multi-disciplinary teams and senior-level management. Skilled in managing assigned workforce towards achieving organizational goals.

  • Processes and procedures
  • Goal-oriented
  • Program evaluation
  • Improvement plan knowledge
  • Client evaluation
  • Individual therapy
  • Defining treatment objectives
  • Testing specimens
  • Community resources
  • Crisis management
  • Case management
  • Communication
  • Supervision & leadership
  • Problem resolution
  • Friendly, positive attitude
  • Computer skills
  • Critical thinking
  • Reliable & trustworthy
Supervisor, 01/2009 - 11/2022
Cenveo Williamsburg, PA,

Office supervisor and clinical answer phones and make appointments call insurance company to check clients benefits call doctors for medical supply orders have orders ready for our delivery personal input and intake client's information into computer make home visits to clients to check equipment status report any broken or damaged equipment troubleshooting.

  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Responded to customer questions regarding products, prices and availability.
  • Reviewed completed work to verify consistency, quality and conformance.
CDL Class a Driver, 12/2013 - 06/2022
Dawn Food Products Seattle, WA,
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Transported high-value clients with professionalism and discretion.
  • Consistently provided friendly and fast service, resulting in high number of repeat clients and referrals.
  • Applied knowledge of GPS mapping and local traffic conditions to plan efficient, disruption-free routes.
  • Drove town cars, buses, party vehicles and other vehicles to meet customer needs.
  • Relayed location information to dispatch service and checked on next appointments.
  • Avoided passenger displeasure and damage to items by stowing belongings with care.
  • Kept bus orderly with strong control over passenger behaviors.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Followed regular schedule of pickups for individual customers and groups.
Cook Supervisor, 04/2013 - 06/2022
State Of Delaware Laurel, DE,
  • Trained kitchen workers on culinary techniques.
  • Supervised kitchen food preparation in demanding, high-volume environments.
  • Performed as head chef to maintain team productivity and restaurant quality.
  • Plated food according to restaurant artistic guidelines to promote attractive presentation.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Directed staff in restaurant kitchen and field to maintain department objectives, standards, guidelines and budget.
  • Oversaw kitchen employee scheduling to meet coverage needs and avoid wasted labor.
  • Monitored food products, driving quality, freshness and integrity.
  • Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition.
  • Assisted with interviewing, hiring and training kitchen personnel.
  • Supervised team of 3 employees in transitional housing and group homes establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Developed and standardized new recipes to diversify kitchen offerings.
Assistant Administrator, 01/2001 - 02/2021
Hca Springfield, IL,
  • Provided safe transportation for 11 residents to and from medical appointments.
  • Created work schedule in advance, promoting adequate coverage for shifts.
  • Communicated with families or advocates to discuss resident needs and progress.
  • Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
  • Initiated positive relationships with residents, staff and other individuals by being respectful, actively listening and asking appropriate questions.
  • Scheduled residents' appointment and provided transportation to physician and therapy visits.
  • Conversed with residents to promote social interaction and reinforce positive behaviors.
  • Resolved concerns regarding staff, residents and care to maintain standards throughout group home.
  • Supervised group home for 11 residents with behavioral and developmental disabilities issues by motivating direction of 4-member team.
  • Organized proper transportation for clients to and from appointments, educational and extracurricular activities.
  • Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
  • Coordinated community activities to promote social skills and community participation.
  • Reported, investigated and followed up on abuse and neglect cases.
  • Encouraged residents to independently interact with others, make decisions and participate in community activities.
  • Collaborated with treating psychiatrist to develop individual service plans for each resident.
  • Updated, developed and implemented individual treatment plans and discharge plans by collaborating with Owner and Social Workers.
  • Provided safe transportation for 11 residents to and from medical appointments.
Education and Training
High School Diploma: , Expected in 01/1986
Langston Hughes Christian School - Inglewood, CA,
: Human Services, Expected in
Patton Bible College - Oakland, CA,
  • Completed continuing education in Human Services
: Alcohol And Drugs Abuse Counseling/ Human Service , Expected in
San Bernardino Valley College - San Bernardino, CA
Alcohol And Drugs Consular : , Expected in
Salvation Army - San Bernardino, CA,

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Resume Overview

School Attended

  • Langston Hughes Christian School
  • Patton Bible College
  • San Bernardino Valley College
  • Salvation Army

Job Titles Held:

  • Supervisor
  • CDL Class a Driver
  • Cook Supervisor
  • Assistant Administrator


  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)
  • Alcohol And Drugs Consular

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