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Supervisor Resume Example

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SUPERVISOR
Summary
Provide quality health care for both the community and the region, by exercising quality management.
Highlights
  • Excellent oral and communication skills
  • Able to handle multiple assignments
  • Good filing and organizational skills
  • Ability to take accurate phone messages and deliver messages promptly
  • Ability to take accurate phone messages and deliver messages promptly
  • Good customer-relations background
  • Experience using Microsoft word, Excel, Kronos timekeeping, GroupWise email, and typing reports.
  • HIPPA Training
  • HAZMAT Training
Experience
Carilion Clinic RMHApril 2008 to CurrentSupervisor
Roanoke, VA
  • Promotes Carilion Health System's Culture of Excellence and quality service through team work, respectful communication, maintenance of a professional environment, partnership with those we serve and anticipation of patient/ customer needs.
  • Coordinates staff work schedules and assignments including proper set-up and removal of furniture and cleaning for scheduled meeting.
  • Ensures that staff has adequate and appropriate supplies to complete assigned responsibilities.
  • Ensures proper maintenance of equipment and supplies.
  • Coordinates with Environmental Technician 2 work assignments and on-the -job training of employees.
  • Provides supplemental training and guidance to employees who need assistance with procedures or task.
  • Regularly provides manager with feedback on work performance of all employees.
  • Monitors cleanliness of facility and ensures that housekeeping services are completed as scheduled by continually making rounds and providing feedback to employees.
  • This includes ensuring that all floor care is completed as scheduled and inspecting discharged patient rooms.
  • Reports quality management accordingly.
  • Communicates between shifts, managers and other site leads.
  • Oversees the disposal of all solid waste, waste recycle, general and infectious regulated medical waste.
  • Reports all safety hazards and needed repairs of equipment, walls, floors and furniture to appropriate resources.
  • Follow-up to ensure that identified hazards are corrected and repairs completed.
  • Performs duties of an Environmental Technician 1 and 2.
  • Monitors Bed Tracking system, answers multi line phone, run monthly reports using Excel and Microsoft word.
Carilion Clinic RMHDecember 2003 to April 2008Site - Leader
Roanoke, VA
  • Promotes Carilion Health System's Culture of Excellence and quality service through team work, respectful communication, maintenance of a professional environment, partnership with those we serve and anticipation of patient/ customer needs.
  • Coordinates staff work schedules and assignments including proper set-up and removal of furniture and cleaning for scheduled meeting.
  • Ensures that staff has adequate and appropriate supplies to complete assigned responsibilities.
  • Ensures proper maintenance of equipment and supplies.
  • Coordinates with Environmental Technician 2 work assignments and on-the -job training of employees.
  • Provides supplemental training and guidance to employees who need assistance with procedures or task.
  • Regularly provides manager with feedback on work performance of all employees.
  • Monitors cleanliness of facility and ensures that housekeeping services are completed as scheduled by continually making rounds and providing feedback to employees.
  • This includes ensuring that all floor care is completed as scheduled and inspecting discharged patient rooms.
  • Reports quality management accordingly.
  • Communicates between shifts, managers and other site leads.
  • Oversees the disposal of all solid waste, waste recycle, general and infectious regulated medical waste.
  • Reports all safety hazards and needed repairs of equipment, walls, floors and furniture to appropriate resources.
  • Follow-up to ensure that identified hazards are corrected and repairs completed.
  • Performs duties of an Environmental Technician 1 and 2.
  • Monitors Bed Tracking system, answers multi line phone, run monthly reports using Excel and Microsoft word.
Carilion Clinic RMHJune 2002 to December 2003Tech 2
Roanoke, VA
  • Promotes Carilion Health System's Culture of Excellence and quality service through team work, respectful communication, maintenance of a professional environment, partnership with those we serve and anticipation of patient/ customer needs.
  • Cleans, maintains and restocks Environmental Services equipment and returns to designated storage area.
  • Report any safety defects or work hazards to site leader or manager.
  • Provides detailed housekeeping services in all assigned rooms and areas as specified in the respective task schedule following specific policies and procedures.
  • Completes special projects as assigned.
  • Notifies appropriate personnel when a discharge or project room is ready for occupancy.
  • Completes discharge or project checklist and submits to site leader or manager Adheres to safety guidelines and regulatory compliance in using chemicals and equipment.
  • Ensures proper disposal of waste materials.
  • Adheres to policies and procedures.
  • Readily adapts to system thinking.
  • Serves as a preceptor For facilitation and documentation of routine training and orientation of staff members.
  • Acts a resource person for other Environmental Services staff.
  • Provides expertise in solving difficult cleaning problems and/or challenges.
Carilion Clinic RMHJune 1996 to June 2002Tech 1
Roanoke, VA
  • Promotes Carilion Health System's Culture of Excellence and quality service through team work, respectful communication, maintenance of a professional environment, partnership with those we serve and anticipation of patient/ customer needs.
  • Provides detailed housekeeping services in all assigned rooms and areas as specified in the respective task schedule following specific policies and procedures.
  • Cleans, maintains and restocks Environmental Services equipment and returns to designated storage area.
  • Notifies appropriate personnel when a discharge or project room is ready for occupancy.
  • Completes discharge or project checklist and submits to site leader or manager.
  • Report any safety defects or work hazards to site leader or manager.
  • Adheres to safety guidelines and regulatory compliance in using chemicals and equipment.
  • Ensures proper disposal of waste materials.
  • Adheres to policies and procedures.
  • Readily adapts to system thinking.
Education
William Fleming High School 1993DiplomaRoanoke, VA
Some college courses
Skills

communication skills, Excellent oral, customer-relations, customer service


Experience, customer service, documentation, email, filing, focus, GroupWise, Kronos, leadership, materials, Excel, Microsoft word, Monitors, organizational skills, organizing, personnel, policies, quality, quality management, repairs, safety, scheduling, supervisory skills, team work, Technician 1, Technician 2, phone, some typing

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Resume Overview

Companies Worked For:

  • Carilion Clinic RMH

School Attended

  • William Fleming High School

Job Titles Held:

  • Supervisor
  • Site - Leader
  • Tech 2
  • Tech 1

Degrees

  • Diploma
    Some college courses

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