Supervisor Resume Example
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
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- Work every position Dispatcher, Road Supervisor, Transit Station(COMET CENTRAL STATION), Floater, along with being a time player, by getting behind the wheel and drive routes when needed.
- Directed and motivated team of 100 professional driver operators in transportations setting.
- Identified and corrected performance and personnel issues negatively impacting team and business operations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Handled all delegated tasks, including on boards and trails checks.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Assessed various driving routes and identified best paths, when having to reroute off routes.
- Created next days work schedules and dispatched drivers to various to different routes when needed.
- Utilized active listening and intelligent open-ended questioning to help build lasting relationships with all employees and passengers.
- Trained and evaluated employees to ensure work performance met company standards.
- Optimized delivery routes, taking into account traffic, road conditions and other factors.
- Recognized by management for providing exceptional customer service.
- Earned reputation for good attendance and hard work.
- Tracked driver behavior and tasks, including timekeeping and attendance.
- Investigated collisions and passenger injuries, documenting all incidents in reports.
- Oversaw scheduling for day-to-day activities of 100 transportation employees.
- Stayed up to date with local roads, traffic patterns and speed limits.
- Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.
- Immediately provided help to passengers in distress, contacting dispatch to report incident, bus location and passenger symptoms.
- Received and submitted passenger fares.
- Assisted passengers with stowing and retrieval of various items, including luggage, briefcases and wheelchairs.
- Assisted disabled passengers in boarding and exiting bus.
- Maintained timely adherence to schedules and safety protocols.
- Provided information to passengers, including route, schedule and fares.
- Performed all duties with personable communication and professionalism including bus operation and passenger interaction.
- Transported passengers on predetermined routes while following local traffic regulations.
- Adhered to company determined schedules and routes to ensure timely arrivals and departures.
- Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
- Obeyed all DOT rules and regulations in addition to local laws and stipulations.
- Delivered tickets and lost/found items to customer locations.
- Improved operations by working with team members and customers to find workable solutions.
- Created agendas and materials for team meetings to get missions accomplished, on time, no exceptions.
- Transportation on Fort Jackson Base.
- A lot of confidential information that by law I am not allow to share or discuss due to a sign agreement with the government.
Changed school due to parent sick in Columbia SC, continued school at Midlands Tech, Beltline Campus.
Successfully Completed: Unit 1: Roles & Responsibilities, Unit 2: Understand Human Behavior & Identifying and Removing Risk from the Environment,
Unit 3: Why People Have Accidents, Unit 4: Behavior-Based Safety, Unit 5: Building and Sustaining a Safety-Centric Culture, Unit 6: Communication Principles, Unit 7: Communication Techniques, Unit 8: Leadership Principles Part 1 & 2, Unit 10: Leadership Techniques Part 1 & 2, Unit 12: Building Trust
Unit 3: Why People Have Accidents, Unit 4: Behavior-Based Safety, Unit 5: Building and Sustaining a Safety-Centric Culture, Unit 6: Communication Principles, Unit 7: Communication Techniques, Unit 8: Leadership Principles Part 1 & 2, Unit 10: Leadership Techniques Part 1 & 2, Unit 12: Building Trust,
Effective Listening (ILT), Data Security Awareness, Communication Skills Verbal/Nonverbal (ILT).
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Resume Overview
School Attended
- Columbia High School
- Hutchinson Community College
- Armstrong Atlantic State University
Job Titles Held:
- Supervisor
- Dural Rate/Operator
- Driver
Degrees
- High School Diploma
Associate of Arts in Business Management
Bachelor of Arts in Business Administration And Management
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