supervisor resume example with 8+ years of experience
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Experienced Fitness Coach in top physical condition and offering 6 years of related experience. Adaptable and creative professional with NASM/ACE certification and firm grasp of compliance requirements, safety principles and administrative requirements. Health and Wellness Coach possessing strong professional background working closely with patients to improve health outcomes. Worked hand-in-hand with clients to set health and wellness goals while inspiring positive action and beneficial decision-making to maximize achievement. Created open and collaborative atmosphere to support ideal client experiences.
|
|
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Created training manual for employees to use as reference guide.
- Developed position rotation to support continuous improvement and operator development.
- Ordered and managed inventory every month.
- Revamped inventory processes to align supply levels with projections.
- Answered questions regarding fitness equipment to gym patrons and offered information on wellness strategies.
- Directed all day-to-day operations of gym facility to provide safe and enjoyable guest experience.
- Formed and sustained strategic relationships with clients.
- Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
- Identified and solved complex strategy problems to drive organizational goals.
- Generated daily operational and sales reports for corrective action or continuous improvement.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
- Relayed productive customer feedback to marketing teams.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Computed bills, collected payments and made change for guests.
- Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.
- Supervised daily operations of hotel front desk in absence of manager.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Columbia Heights Senior High School
- North Hennepin Community College
- Coach Training Alliance
- Health Coach Institue
- NASM
Job Titles Held:
- Supervisor
- Gym Manager
- Customer Service Associate Overnight Stocker
- Front Desk/Maintenance Assistant
Degrees
- High School Diploma
- Associate of Arts
- Certification
- Certification
- Certification
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy