Supervise a unit of 7 Human Service Specialist (HSS) that are out-stationed at various hospitals throughout San Diego County, HSS conduct eligibility intakes for customers that are in need or urgent medical assistance. HSS determine eligibility for Medi-Cal and CalFresh programs. My supervising duties include:
As a Health Care Options Human Service Specialist, I was out-stationed at South Region Family Resource Center where I was responsible for conducting orientations for Health and Human Service customers who were applying for various programs such as CalWorks, Calfresh and Medi-Cal. Orientations were held 5 times a day in a classroom environment for 30-40 applicants per session; customers were informed of their rights and responsibilities and how to select a managed health care plan for their Medi-Cal program. I was also responsible for assisting walk in customers who needed assistance in enrolling or dis-enrolling from mandatory managed health care plans. I would also assist customers from SSA who had questions in regards to Medicare managed health care for customers who were elderly or disabled. Some other duties include:
As a bilingual (Eng/Spa) Human Service Specialist (HSS) I conducted intake interviews for applicants requesting assistance for the following programs: Calworks, Calfresh and Medi-Cal. Duties included:
As a Human Service Specialist for the Mission Valley Family Resource Center, I was responsible for a caseload of approximately 350 -375 grated Medi-Cal cases. Duties included:
As a Intermediate Clerk Typist my responsibilities and duties included:
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