Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Experienced superintendent/supervisor with over 23 years of experience in production. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any production forum.
Skills
Team Leadership
Scheduling
Conflict Resolution
Staff Management
Quality Management
Controlling costs
Plant and warehouse operations
Emergency Procedures
Documentation skills
Presentations
Team Oversight
Staff Development
Forklift Operation
Spreadsheets
Optimizing production
Monitoring performance
Materials inspection
Work History
05/2017 to CurrentSuperintendent/Supervisory SpecialistRoad & Rail Services | New Orleans, LA,
Managed production scheduling and kept team on-task to meet all deadlines.
Maintained safety and compliance of all operations.
Coordinated maintenance schedules to keep plant running at optimal levels.
Scheduled deliveries, employee shifts and equipment maintenance.
Coached employees on company standards and efficiency.
Supervised day-to-day functions of plant.
Monitored safety practices and made changes or recommendations.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Monitored social media and online sources for industry trends.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Supervised staff by checking work against project expectations.
Created professional development plan to cultivate and advance skillsets of all employees.
Maintained safety onsite and upheld all OSHA regulations by adhearing to all company safety standards.
Trained, coached and motivated staff to maintain high performance levels.
04/2013 to 05/2017SupervisorRoad & Rail Services | Philadelphia, PA,
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Introduced team contests and goals to enhance productivity and improve employee morale.
Worked with management team to implement proper division of responsibilities.
Achieved goal of 100% on-time shipments by empowering employees to continued success.
Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Set and revised production schedules to meet changing demands.
Maintained compliance with company policies, objectives and communication goals.
Conducted scheduled and impromptu evaluations to assess work performance.
Delegated tasks to others on grooming team.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
04/2011 to 02/2013SupervisorRoad & Rail Services | Roanoke, IN,
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Applied security, safety and loss prevention strategies during shifts.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Kept accurate and detailed records of personnel progress and productivity.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
06/1997 to 04/2011SupervisorUnited Parcel Service | City, STATE,
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Managed scheduling and task delegation for 108-member warehouse team.
Recorded information, shortages and discrepancies to keep records current and accurate.
Tracked production and quality control systems to proactively identify deficiencies.
Completed daily operations on time and maintained high standards of accuracy.
Maintained excellent performance standards while working in hot warehouse environment.
Started up and shut down processing equipment.
Performed troubleshooting to resolve issues with equipment, devices and products.
Supervised all warehouse operations, including shipping and receiving, distribution, and workplace safety.
Maintained high levels of accuracy in daily operations.
Supervised shipping and handling operations.
Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
Oversaw daily operations and shipping and handling processes.
Education
Expected in 05/2023Bachelor of Arts | Business ManagmentColumbia Southern University, Orange Beach, ALGPA:
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