Enthusiastic with customers eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of rules and regulations and training in customer service. Motivated to learn, grow and excel in anything I take on.
Friendly , available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Reliable employee seeking part or full time position. Offering excellent communication and good judgment.
- To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Written and verbal communication
- Client needs assessments
- Analytical and Critical Thinking
- Critical Thinking
- Interpersonal Communication
- Teamwork and Collaboration
- Teambuilding
- Maintenance and Repair
- PPE Compliance
- Customer Service
- Active Listening
Commerce, CA, 06/2013 - Current
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
- Oversaw daily operations to ensure high levels of productivity.
- Participated in team-building activities to enhance working relationships.
- Supervised work of contracted employees to keep on task for timely completion.
City, STATE, 02/2011 - 03/2020
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
- Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
City, STATE, 12/2013 - 11/2018
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Completed schedules, shift reports and other business documentation.
- Kept building entryway glass clean and polished for professional presentation.
- Managed laundry sorting, washing, drying and ironing.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Communicated repair needs to maintenance staff.
- Evaluated employee performance and developed improvement plans.
City, STATE, 02/2001 - 10/2008
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Planned and executed work with proper tools and materials to maximize productivity.
- Installed paneling on walls to deaden sound, complete decorations or absorb shock based on individual customer requirements.
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed installations of building structures, trim, flooring and cabinetry.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Cut and installed insulation for residential and commercial buildings.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Specialized in foundations, framing and finish carpentry.
- Assembled durable, high-quality structures by working with forming systems, hand tools and range of equipment.
- Aligned and squared frames and forms for installation.
- Installed interior doors and hardware, accessories, cubicle curtain tracks and TV brackets.
- Developed proficiency in stain-grade trim work, hanging doors and drilling and setting door hardware.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
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School Attended
- L'Anse High School
- Keweenaw Bay Ojibwa Community College
Job Titles Held:
- Summer Youth Supervisor
- Front of the House Supervisor. Lead Server
- Cleaning Crew Supervisor
- Carpenter
Degrees
- H.S Diploma
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