Subway Manager Resume Example
Industrious and enthusiastic management professional offering 3+ years of subway experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction. Talented sandwich artist with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products. Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Performed [Timeframe] reviews assessing each employee's performance and developed improvement plans.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Maintained current knowledge of all facets of operations.
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Provided management with feedback regarding employee performance and training needs.
- Assembled [Type] products according to changing daily work orders and specific customer needs.
- Employed [Type] welding techniques to assemble parts and components.
- Drilled floors, hung plywood and applied [Product] to achieve production requirements.
- Performed preventive maintenance to maintain optimal productivity and increase equipment lifetime by [Number] years.
- Monitored employee actions for adherence to safety procedures.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Located and picked merchandise weighing up to [Number] pounds to fulfill [Number] daily customer orders.
- Adjusted alignment of drills, guides and holding devices.
- Made sure that products were produced on time and are of good quality.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Developed standard operating procedures and document workflows for current and future process steps.
- Determined and recommended methods to address improvement opportunities.
- Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
- Received incoming calls and messages and addressed or triaged phone requests.
- Managed, advised and trained new support staff in [Program] initiatives and processes.
- Offered pricing and feature recommendations to management and cross-functional teams.
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
- Developed and executed plans to monitor standard process adherence.
- Encouraged good habits and modeled practical problem-solving for staff and clients.
- Strategic planning
- Negotiation
- Creative merchandising
- Verbal and written communication
- Consulting
- Operations management
- Business Administration
- Sales and marketing
- Contract Management
- Data collection and analysis
- Project management
- Staff management
- Credit card transactions
- Client relations strength
- Positive and friendly
- Exceptional time management skills
- Planning and Organization
- [Software Name] software
- Cash handling and management
- Credit card processing
- POS systems knowledge
- Employee relations
- Customer-oriented
- Active listening skills
- Upselling techniques
- Team building expertise
- Detail-oriented
- People-oriented
- Quick learner
- Retail merchandising experience
- Retail sales
- Call center transactions
- Natural leader
- Stocking
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Resume Overview
School Attended
- Christopher Newport University
Job Titles Held:
- Subway Manager
- General Worker
- Front Worjker
Degrees
- Some College (No Degree) : Philosophy/ Biology
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