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subway manager resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Forward-thinking Manager with project management experience in manufacturing environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Industrious and enthusiastic Manager proven to consistently meet productivity, business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.

Skills
  • Sales and Marketing
  • Strategic Planning
  • Staff Management
  • Business planning
  • Operations management
  • Job inspections
  • Verbal and written communication
  • Consulting
  • Critical thinking
  • Supervision
Work History
05/2020 to 02/2021
Subway Manager Gpm Investments Centerville, IN,
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Recorded inventory sales into organization's weekly income report.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Approved regular payroll submissions for employees.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Applied customer feedback to develop process improvements and support long-term business needs.
09/2019 to 05/2020
CNA Brightspring Health Services Antioch, TN,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Employed mobility devices and Type equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
09/2015 to 09/2019
Shift Leader Nothing Bundt Cakes Baton Rouge, LA,
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Created incentive programs and contests to support and award top performers.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Alerted customers to upcoming sales events and promotions.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Regulated pricing, inventory count and supply during shift hours.
  • Created efficient work schedules for each team member to maintain deadlines and fully staff shifts.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Education
Expected in 06/2007 to to
High School Diploma:
North Adams Jerome - North Adams, MI,
GPA:
Expected in to to
: Nursing
Ferris State University - Big Rapids, MI
GPA:
Expected in to to
: Nursing
Ancilla College - Donaldson, IN
GPA:

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Resume Overview

School Attended

  • North Adams Jerome
  • Ferris State University
  • Ancilla College

Job Titles Held:

  • Subway Manager
  • CNA
  • Shift Leader

Degrees

  • High School Diploma

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