LiveCareer-Resume

subway cashier resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Cash Handling
  • POS Systems
  • Customer Service
  • Employee Training
  • Fitting Room Oversight
  • Detail-Oriented
  • Shipment Procedures
  • Policies and Procedures
  • Honest and Dependable
  • Cleaning and Sanitizing
  • Reliable and Responsible
  • Complaint Resolution
  • Product Scanning
  • Customer Relations
  • Customer Transactions
  • Call Response and Transfer
  • Staff Supervision
  • Merchandise Packaging
  • Inventory Stocking
  • Product Location
  • Cash Register Operations
  • Price Identification
  • Gift Wrapping
  • Problem Solving
  • Cooperative Attitude
  • Credits and Refunds
  • Honest and Ethical
  • Sweeping and Mopping
  • Payment Processing
  • Feedback Acceptance
Experience
Subway Cashier , 09/2022 - Current
Bluegreen Resorts Broken Arrow, OK,
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed refunds for worn, damaged and broken merchandise.
  • Answered customer questions and provided store information.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Processed sales transactions to prevent long customer wait times.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped with purchases and signed customers up for rewards program.
Waitress, 01/1999 - 03/2022
Emplicity Irvine, CA,
  • Responded to ad hoc cleaning duties at end of shift.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Informed customers of daily specials and signature menu items.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Trained new employees to perform duties.
  • Stocked service areas with supplies during slow periods.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Presented menus and answered questions regarding items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
Telemarketer, 05/1993 - 01/1999
MCI Telecommunications City, STATE,
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Took messages and transferred calls for telemarketing team.
  • Worked well with automatic computer dialing and proprietary software to manage daily call loads.
  • Provided timely, courteous and knowledgeable responses to information requests.
  • Collaborated with management to resolve concerns and problem calls.
  • Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
  • Developed new leads each day at or above quotas.
  • Presented information about membership details and purchase advantages.
  • Set up new accounts and listed personal, demographic and payment information in system.
  • Collaborated with new customers to give details about company offerings.
  • Cross-sold additional products and services to purchasing customers.
  • Broke down objections using friendly, persuasive strategies.
  • Followed up on sales leads through outbound calling.
  • Documented sales call data in company software.
  • Networked to build client base and promote products to new and existing clients.
  • Resolved customer complaints by escalating calls to proper department.
  • Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
  • Handled inbound telephone calls from interested customers.
  • Made appointments with interested customers according to schedule availability.
  • Trained new hires and led large team of off-shore telemarketers.
  • Maintained and recorded customer information in database.
Education and Training
High School Diploma: , Expected in 06/1988
-
Stephenville High School - Stephenville, TX
GPA:
Status -

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Resume Overview

School Attended

  • Stephenville High School

Job Titles Held:

  • Subway Cashier
  • Waitress
  • Telemarketer

Degrees

  • High School Diploma

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