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Studio Manager Resume Example

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STUDIO MANAGER
Professional Summary

Talented Studio Manager with experience overseeing daily activities and monitoring employees. Excellent quality assurance, issue resolution and interpersonal communication skills. Highly effective at troubleshooting and supervising talented teams.

Skills
  • Staff Management
  • Mentoring And Coaching
  • Sales And Marketing
  • Project Management
  • Company Policies And Procedures
  • Communications
  • Health Education
  • Body Composition Evaluations
  • Program Management
Work History
May 2019 - CurrentNashville, TN
Studio Manager / CycleBar Franchising LLC
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Escalated incidents to next level to remain compliant with company's standards and procedures.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Entered data into ClubReady system, implementing tight safeguards to secure financial and personal information.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Directed training and retraining of employees to boost performance and enhance business results.
Jan 2018 - May 2019Louisville, KY
Lead Activity-Based Technician / Frazier Rehabilitation Institute
  • Worked with pediatric spinal cord injury patients to understand needs and provide Locomotor Therapy and E-STEM.
  • Implemented treatment interventions to support individual objectives in daily living, clinical, educational and vocational areas.
  • Helped improve fine motor, visual perception and sensory processing skills.
  • Assisted patients with completing basic daily living activities such as grooming, dressing and self-feeding.
  • Educated patients and families on conditions, treatments and home exercises.
  • Provided direct occupational therapy services in clinical settings using E-STEM to assist paralyzed patients.
  • Administered tests to assess nature of disabilities and limits of function and personal capacities.
  • Helped determine realistic treatment goals and adjusted steps based on patient progress.
  • Developed team communications and information for Clinical and Research meetings.
  • Ensured that all work areas were kept extremely clean and sanitized properly to avoid errors in research.
  • Coordinated with research and development team to support production and boost efficiency.
  • Followed research protocols when gathering data and performing lab experiments.
  • Assisted with training junior team members in laboratory techniques and operation of equipment.
  • Took active role in departmental meetings, engaging with all parties and transcribing detailed notes of plans, decisions and options discussed.
  • Assisted 10 scientists with in-depth data research in both lab and office environments.
Apr 2017 - Dec 2018Boone, NC
Server / The Cardinal
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Aug 2015 - May 2017Boone, NC
Graduate Assistant / Appalachian State University
  • Participated in lesson planning and curriculum implementation through use of AsULearn which promoted quicker rollout and delivery.
  • Oversaw groups of over 120 students and assisted with academic projects.
  • Worked on IRB-approved research project, studying effects of exercise on teens with Down Syndrome.
  • Liaised between faculty and students to answer questions and optimize faculty time.
  • Assisted faculty members with data collection for potential academic publications.
  • Supported department members with administrative, research and academic assistance.
  • Contributed to research and data analysis within Exercise Physiology landscape.
  • Directed students in performing and completing assigned tasks.
  • Completed administrative and research duties per professor request.
Education
May 2015Boone, NC
Bachelor of Science in Exercise ScienceAppalachian State University
  • Minored in Spanish
May 2017Boone, NC
Master of Science in Exercise PhysiologyAppalachian State University
  • Clinical Concentration
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Resume Overview

Companies Worked For:

  • CycleBar Franchising LLC
  • Frazier Rehabilitation Institute
  • The Cardinal
  • Appalachian State University

School Attended

  • Appalachian State University

Job Titles Held:

  • Studio Manager
  • Lead Activity-Based Technician
  • Server
  • Graduate Assistant

Degrees

  • Bachelor of Science in Exercise Science
    Master of Science in Exercise Physiology

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