Customer-focused professional, successful in self-motivation and managing. Quality-orientated and proactive in resolving issues with exceptional organizational and communication skills.
Faxing & Filling
Met or exceeded managing company accounts receivables
Managed a caseload of 250 students at any given time
Served as key contributing member to Leadership team
Student Support Advisor, 03/2014 to 06/2016 DeVry University – Chicago, Illinois
Worked with incoming freshmen to acclimate each to college life and develop course plan.
Monitor a portfolio of 250 students and intervene with at-risk individuals.
Assisted students in picking majors, explain university offerings, course requirements and proceed with registration.
Provided information on career resources to higher level students
Oversee individual educational goals and help each student stay on track
Mentored two new Academic Advisor
Student Finance Consultant II, 01/2012 to 03/2014 DeVry University – Chicago, Illinois
Manage a portfolio of 300 students using a high level of
discretion and independent judgement to analyze each student's situation in
order to develop and implement an individualized financial plan that promotes
Performs initial contact, financial advising and direct outreach advising sessions.
Demonstrated and communicated current, detailed and accurate
knowledge of University policies, Title IV and state regulations to prospective
and current students.
Serves as the single point of contact for all student finance issues ( e.g. financial aid, professional judgement, payment plans, billing issues, etc.)
Shares best practices with other Student Finance Consultants
and colleagues to continuously improve the student finance experience.
Assisting in student on-boarding to
include online orientation, registration and live training
Front Office Receptionist, 01/2011 to 01/2012 DeVry University – Chicago
Greet and welcome guests in person and on phone, answer and direct inquiries to designated department.
Maintaining log books, including sign-in/out logs, front desk expenditures and calls received
Develop and utilize effective filling and retrieval systems, and maintaining office supplies by placing orders and evaluating new products
Assisting with scanning and imaging confidential documents.
Bachelor of Business Administration: Marketing and Sales, 2012 DeVry University - Chicago, Illinois
MBA: Finance, Keller School of Management - Chicago, Illinois Finance
VOLUNTARY WORK-Ladder Up Chicago, a nonprofit organization that assists low-income people with tax preparation and personal financial education.
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Companies Worked For:
Keller School of Management
Job Titles Held:
Student Support Advisor
Student Finance Consultant II
Front Office Receptionist
Bachelor of Business Administration : Marketing and Sales , 2012 MBA : Finance ,
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