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Dedicated Sales Associate offering three years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.
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University Of Kentucky – Lexington, KY,
- Motivated students to become involved on campus.
- Devised various programs for residents, including social, educational and recreational programs.
- Maintained clean and well-organized environment to promote students happiness and safety.
- Responded and assisted to needs of 35 residents on wing.
- Served as positive role model for diverse group of individuals.
- Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Developed and deepened relationships with residents and fellow staff.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Homewood Nursery – City, STATE,
- Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Engaged shoppers, providing assistance and information on merchandise and product features.
Harris Teeter – City, STATE,
- Assisted with purchases, locating items and signing up for rewards programs.
- Cleaned up spills, collected trash and swept and mopped floors.
- Assisted customers with getting groceries loaded in vehicles.
- Checked prices and pulled product for customers.
- Collected empty carts and returned each to store to minimize loss and damage to store property.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Properly verified customer identification for alcohol or tobacco purchases.
- Inspected items for damage and obtained replacements for customers.
- Assisted customers with account updates, new service additions and promotional offers.
- Scanned customer purchases, supporting transactions to streamline sales process.
Appalachian State University - Boone, NC
- Dean's List Honoree freshman fall semester
- Coltrane Hall Council Member - Social Justice leader
- Book Club member
- Student Association of Social Work member
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Resume Overview
School Attended
- Appalachian State University
Job Titles Held:
- Student Resident Assistant
- Cashier and Retail Clerk,
- Cashier and Bagger
Degrees
- Some College (No Degree)
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