Store Training Manager resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
,
, San Francisco, CA
:
Summary
2317255809
Self sufficient, detail ordiented and organized Store Manager. Customer focused, and process driven
individual. High expectations towards staff, and consistent leadership. Able to multitask and run any
company as my own. Inventory management, Medical terminology, Efficiency, Product quality, Speed with service, OSHA
& HIPPA certified, Servsafe certified., Retail Management, Key Holder, Process Development (3
years), Process Improvement (2 years), Employee Engagement (9 years), Employee Supervision (8
years), Onboarding (8 years), Documentation (8 years), Customer Service (10+ years), Forecasting (5
years), Inventory Management (9 years), Inventory Control (5 years), Logistics (5 years), Leadership
Development (7 years), New Business Development (Less than 1 year), Operations Management (5
years), Organizational Development (5 years), Quality Control (5 years), People
Education
Chicago, ILExpected in August 2018 ā āRetail Excellence Store Manager Training in Management and businesses: - GPA:
Muskegon, MIExpected in September ā āVet tech in Medical
Penfoster: - GPA:
Mona Shores High SchoolNorton Shores, MIExpected in 2010 ā āDiploma:Basic - GPA:
Muskegon Area Career Tech CenterMuskegon, MIExpected in ā āCertificate in Pharmacy: - GPA:
All operational tasks, including but not limited to;
Inventory: on hand, buybacks, damaged and defective, purchase orders and much more.
Merchandising: store appearance, shrink/loss prevention strategies and management , planogram sets
and much more.
Clearance: Merchandising and working through all stock to be sold at decent price.
Truck orders: Receiving, putting stock in correct spot and scanning away over stock to specific areas.
Over look management: Daily observations on how to improve coaching, leading, and other specifics.
Open/close duties: count safe daily, cash registers maintenance, change orders and many other things
including fire alarm and fire extinguisher checks monthly.
Chicago Diversified Foods - Asistant Store Manager City, STATE, 01/2013 - 01/2017
Previous Shift lead (1 Year), Scheduling, training, inventory, managing crew and managers, new hires, maintaining food cost-labor-
speed of service, customer complaints.
Accomplishments
Serv safe certified.
Maintained green core.
Work History
Dollar General- Store Training Manager Zeeland, MI08/2018 - Current
Recently promoted to the district training manager.
Any new store manager hired, I train them for
success.
Dollar General- Store Manager - Now Store Training Manager Holland, MI09/2017 - Current
All operations including scheduling to maintain healthy work flow.
Hiring/training.
Manage Labor and daily activities.
Manage discrepancies within vendor relations.
Shrink management/ internal /external.
Recognition supportive and constructive criticism savvy.
Process driven and customer focused.
Drive to advance, and progress, and grow.
Results driven, prioritizing guru
Recently promoted to the district training manager.
Newly promoted or hired store managers will train
with me to produce a successful running store.
Also provide support at any time of the day to promote
a healthy training relationship, and trust within our company.
All operational tasks, including but not limited to;
Inventory: on hand, buybacks, damaged and defective, purchase orders and much more.
Merchandising: store appearance, shrink/loss prevention strategies and management , planogram sets
and much more.
Clearance: Merchandising and working through all stock to be sold at decent price.
Truck orders: Receiving, putting stock in correct spot and scanning away over stock to specific areas.
Over look management: Daily observations on how to improve coaching, leading, and other specifics.
Open/close duties: count safe daily, cash registers maintenance, change orders and many other things
including fire alarm and fire extinguisher checks monthly.
Chicago Diversified Foods- Asistant Store Manager Grand Rapids, MI01/2013 - 01/2017
Previous Shift lead (1 Year), Scheduling, training, inventory, managing crew and managers, new hires, maintaining food cost-labor-
speed of service, customer complaints.
Accomplishments
Serv safe certified.
Maintained green core.
Accomplishments
Inventory manager"
Skills Used
Excellent customer service, provide feedback to customers about medications, efficiency with order
entry and medication lists.
Willing to relocate: Anywhere, Authorized to work in the US for any employer
Awards
, Number one in region for Customer First YTD
April 2017
Officemax Number one in the region customer service - Trophy awarded.
Number one in region CSTAT
June 2018
Dollar General 81% YTD
Certifications/Licenses
Dollar General Store Manager Trainer and Excellence Certification
Additional Information
Reports provided on success of the lowest performing store in district at hire, and number one rank
currently.
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Resume Overview
School Attended
Mona Shores High School
Muskegon Area Career Tech Center
Job Titles Held:
Store Training Manager
Store Manager - Now Store Training Manager
Operations Manager
Asistant Store Manager
Degrees
Retail Excellence Store Manager Training in Management and businesses