LiveCareer-Resume

Store Training Manager resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
,
, San Francisco, CA
:
Summary
2317255809 Self sufficient, detail ordiented and organized Store Manager. Customer focused, and process driven individual. High expectations towards staff, and consistent leadership. Able to multitask and run any company as my own. Inventory management, Medical terminology, Efficiency, Product quality, Speed with service, OSHA & HIPPA certified, Servsafe certified., Retail Management, Key Holder, Process Development (3 years), Process Improvement (2 years), Employee Engagement (9 years), Employee Supervision (8 years), Onboarding (8 years), Documentation (8 years), Customer Service (10+ years), Forecasting (5 years), Inventory Management (9 years), Inventory Control (5 years), Logistics (5 years), Leadership Development (7 years), New Business Development (Less than 1 year), Operations Management (5 years), Organizational Development (5 years), Quality Control (5 years), People
Education
Chicago, IL Expected in August 2018 Retail Excellence Store Manager Training in Management and businesses : - GPA :
Muskegon, MI Expected in September Vet tech in Medical Penfoster : - GPA :
Mona Shores High School Norton Shores, MI Expected in 2010 Diploma : Basic - GPA :
Muskegon Area Career Tech Center Muskegon, MI Expected in Certificate in Pharmacy : - GPA :
Highlights
  • Skills Used
  • Customer service, correct deployment, bottleneck management.
  • Pharmacy Technician OTC Manager
  • Watkins Pharmacy - Muskegon, MI
  • 2010 to 2012
  • Responsibilities
  • Pull-count-distribute medications, inventory, dealt with insurance company's and inputting
  • Prescriptions correctly.
  • Cash registers
  • Coaching
  • Customer service
  • Hiring
  • Insurance
  • Inventory
  • Loss prevention
  • Managing
  • Merchandising
  • Pharmacy Technician
  • Progress
  • Receiving
  • Retail
  • Scanning
  • Scheduling
  • Store Manager
  • Vendor relations
Experience
Fleetcor - Store Training Manager
San Francisco, CA, 08/2018 - Current
  • Recently promoted to the district training manager.
  • Any new store manager hired, I train them for success.
Global Partners Lp - Store Manager - Now Store Training Manager
Albany, NY, 09/2017 - Current
  • All operations including scheduling to maintain healthy work flow.
  • Hiring/training.
  • Manage Labor and daily activities.
  • Manage discrepancies within vendor relations.
  • Shrink management/ internal /external.
  • Recognition supportive and constructive criticism savvy.
  • Process driven and customer focused.
  • Drive to advance, and progress, and grow.
  • Results driven, prioritizing guru Recently promoted to the district training manager.
  • Newly promoted or hired store managers will train with me to produce a successful running store.
  • Also provide support at any time of the day to promote a healthy training relationship, and trust within our company.
Office Depot OfficeMax - Operations Manager
City, STATE, 01/2017 - 06/2018
  • All operational tasks, including but not limited to; Inventory: on hand, buybacks, damaged and defective, purchase orders and much more.
  • Merchandising: store appearance, shrink/loss prevention strategies and management , planogram sets and much more.
  • Clearance: Merchandising and working through all stock to be sold at decent price.
  • Truck orders: Receiving, putting stock in correct spot and scanning away over stock to specific areas.
  • Over look management: Daily observations on how to improve coaching, leading, and other specifics.
  • Open/close duties: count safe daily, cash registers maintenance, change orders and many other things including fire alarm and fire extinguisher checks monthly.
Chicago Diversified Foods - Asistant Store Manager
City, STATE, 01/2013 - 01/2017
  • Previous Shift lead (1 Year), Scheduling, training, inventory, managing crew and managers, new hires, maintaining food cost-labor- speed of service, customer complaints.
  • Accomplishments Serv safe certified.
  • Maintained green core.
Work History
Dollar General - Store Training Manager
Zeeland, MI 08/2018 - Current
  • Recently promoted to the district training manager.
  • Any new store manager hired, I train them for success.
Dollar General - Store Manager - Now Store Training Manager
Holland, MI 09/2017 - Current
  • All operations including scheduling to maintain healthy work flow.
  • Hiring/training.
  • Manage Labor and daily activities.
  • Manage discrepancies within vendor relations.
  • Shrink management/ internal /external.
  • Recognition supportive and constructive criticism savvy.
  • Process driven and customer focused.
  • Drive to advance, and progress, and grow.
  • Results driven, prioritizing guru Recently promoted to the district training manager.
  • Newly promoted or hired store managers will train with me to produce a successful running store.
  • Also provide support at any time of the day to promote a healthy training relationship, and trust within our company.
Office Depot OfficeMax - Operations Manager
Holland, MI 01/2017 - 06/2018
  • All operational tasks, including but not limited to; Inventory: on hand, buybacks, damaged and defective, purchase orders and much more.
  • Merchandising: store appearance, shrink/loss prevention strategies and management , planogram sets and much more.
  • Clearance: Merchandising and working through all stock to be sold at decent price.
  • Truck orders: Receiving, putting stock in correct spot and scanning away over stock to specific areas.
  • Over look management: Daily observations on how to improve coaching, leading, and other specifics.
  • Open/close duties: count safe daily, cash registers maintenance, change orders and many other things including fire alarm and fire extinguisher checks monthly.
Chicago Diversified Foods - Asistant Store Manager
Grand Rapids, MI 01/2013 - 01/2017
  • Previous Shift lead (1 Year), Scheduling, training, inventory, managing crew and managers, new hires, maintaining food cost-labor- speed of service, customer complaints.
  • Accomplishments Serv safe certified.
  • Maintained green core.
Accomplishments
  • Inventory manager" Skills Used Excellent customer service, provide feedback to customers about medications, efficiency with order entry and medication lists.
Willing to relocate: Anywhere
Skills
  • Skills Used
  • Customer service, correct deployment, bottleneck management.
  • Pharmacy Technician OTC Manager
  • Watkins Pharmacy - Muskegon, MI
  • 2010 to 2012
  • Responsibilities
  • Pull-count-distribute medications, inventory, dealt with insurance company's and inputting
  • Prescriptions correctly.
  • Cash registers, coaching, Customer service, Hiring, insurance, Inventory, loss prevention, managing, Merchandising, Pharmacy Technician, progress, Receiving, Retail, scanning, Scheduling, Store Manager, vendor relations
  • Additional Information
    • Willing to relocate: Anywhere, Authorized to work in the US for any employer
    • Awards , Number one in region for Customer First YTD April 2017 Officemax Number one in the region customer service - Trophy awarded. Number one in region CSTAT June 2018 Dollar General 81% YTD Certifications/Licenses Dollar General Store Manager Trainer and Excellence Certification Additional Information Reports provided on success of the lowest performing store in district at hire, and number one rank currently.

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    Resume Overview

    School Attended

    • Mona Shores High School
    • Muskegon Area Career Tech Center

    Job Titles Held:

    • Store Training Manager
    • Store Manager - Now Store Training Manager
    • Operations Manager
    • Asistant Store Manager

    Degrees

    • Retail Excellence Store Manager Training in Management and businesses
    • Vet tech in Medical Penfoster
    • Diploma
    • Certificate in Pharmacy

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