store support supervisor resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Inventory Management
  • Health and Safety Procedures
  • Scheduling and Time-Tracking
  • Analyzing Profitability
  • Cash Handling and Reconciliation
  • Recruitment and Training
  • Customer Service Management
  • Computer Proficiency
  • Decision Making
  • Flexible Work Schedule
  • Sales Leadership
  • Implementing Pricing Strategies
  • Team Building and Motivation
  • Retail Operations
  • Performance Monitoring
  • Employee Training
  • Loss Prevention
  • Physical Stamina
  • Willingness to Learn
  • Policy Enforcement
  • Service Oriented
Store Support Supervisor, 03/2020 to Current
Whole FoodsFairfield, CT,
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Assumed responsibilities of store manager during supervisor's absence.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Counted and balanced registers.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained, managed and motivated employees to promote professional skill development.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Directed and supervised staff performance.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Used Point of Sale register system to complete transactions.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Mentored newly hired staff in upselling techniques to improve sales.
  • Managed daily operations, client relations and IT.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Built lasting client relationships by organizing and planning sales events.
  • Collaborated with company departments to guarantee cohesive branding and strategic product placement.
  • Supported long-term business strategies, generating guest relations feedback for process improvements.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Warehouse Operations Supervisor, 02/2016 to 05/2020
1-800-Flowers.Com, Inc.Mobile, AL,
  • Implemented organizational processes to build more cohesive operation and better quality service.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Informed upper management or department heads of items loaded or problems encountered.
  • Completed or assisted with difficult or skilled tasks.
  • Scheduled materials shipments and transportation for on-time delivery, reducing delays.
  • Prepared and led staff training and instruction.
  • Held staff meetings to share project information and address specific issues.
  • Estimated project materials, time and staffing requirements based on work orders and job specifications.
  • Created and sent price quotes to potential customers.
Forklift Operator, 05/2013 to 05/2016
Quanex Building Products CorporationGreenville, PA,
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Maintained current forklift training and certification as required by company policies.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Inspected lifts before use to prevent damage to goods.
  • Transported material to correct locations and documented inventory changes.
  • Used handheld scanners for warehouse management system compliance.
  • Tied and secured loads to prevent shifting or damage to items.
  • Operated power material handling equipment to accurately select and palletize loads.
  • Prepared finished stock for shipment by identifying, pulling and packing product.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Maintained yard appearance, keeping ground clean and clear.
  • Squared stacked displayed materials for safe and orderly conditions.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Positioned lifting devices to secure material or products for transport to designated areas.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Weighed materials or products to record data on tags or labels.
  • Signaled workers to discharge, dump or level materials.
  • Followed safe practices to mix and apply chemicals.
  • Performed inspections and made repairs on tractors.
  • Followed maps and GPS systems to promptly complete tasks.
Education and Training
Bachelor of Arts: History And Diplomatic Studies, Expected in 07/2019 to Tai Solarin University of Education - Ogun,
  • Completed professional development in History project
  • Captain of football team
First Language

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Resume Overview

School Attended

  • Tai Solarin University of Education

Job Titles Held:

  • Store Support Supervisor
  • Warehouse Operations Supervisor
  • Forklift Operator


  • Bachelor of Arts

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