store recruiter assistant district hiring manager resume example with 20+ years of experience
JessicaClaire
, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
HUMAN RESOURCES GENERALIST
Proud Veteran of the U.S. Marine Corps, customer-centric, both internally/externally, and driven Human Resources/Operations professional possessing highly effective leadership, and executive team level skills, directed to achieving business objectives. Utilizing strong analytical, decision-making, and critical thinking skills. Areas of expertise include Employee Relations, Legal Compliance, and communications.
Core Qualifications
TECHNOLOGIES & CERTIFICATIONS
Technologies: HR Information Systems (ADP, PeopleSoft, MyACI), MS Office, Google Suite
Mediations, Employee Relations, Labor Law)
Experience
Store Recruiter (Assistant District Hiring Manager), 09/2021 - Current Safeway – City, STATE,
Recruit, hire, on-board, and the initial training of Hourly Associates
Recommendations of
Associates for Department Manager opportunities
Assist District Hiring Manager in hiring,
and training activities for stakeholders in eighteen (18) stores (S
MD and DE)
Collaborate with Store Management personnel and serve as HR point of contact for store staff
Blending HR and Store Operations on cross-functional team projects, and new programs
Reduced Associate turnover rate from 80%(+) to 10% within base store
Through consulting with
management, providing feedback, on the execution of positive employee relations initiative
Resulting in over 10% sales growth for store
Facilitate company culture and vision.
Field Human Resources Operations Manager, 02/2012 - 08/2021 Century 21 Department Stores – City, STATE,
Serve as point of contact on human resource matters, and support of Operations, for seven
stores/restaurants (Starbucks, Subway, McDonald’s) and 1 DC, located in NY and NJ, providing
guidance, and coaching to Store Managers and employees, including performance evaluations,
change management, accounting and finance, risk management, Federal, State, and Local
employment laws, and regulations (EEOC, ADA, FMLA, WC, HIPAA, etc.), regulatory reporting,
conducting investigations while maintaining confidentialiJessica, represent company at employee related
hearings or proceedings, progressive and disciplinary counseling, conflict resolution,
HR/Operational audits, safeJessica audits, HR budgets, 360 Evaluations, succession planning, on/off-
boarding processes, rewards programs, data analysis of KPI’s and HR related information, lead
DEI initiatives, UI responses, employee advocacy, sales, inventory, and merchandising training,
maintain app pipeline
Decreased expenses $25K within the first year through process improvements at DC
Reduced operational costs 25%(+) through enhanced and ongoing employee, and management training with focus on P/L and KPI’s related reports, and effective people management
Reduced employee absenteeism 99% through engagement, and morale boosting efforts
Created “Caught Red-Handed,” a morale boosting initiative providing instant rewards for Associates providing/rendering above-expectation Customer Service
Monitoring of team performance, providing strategic guidance, assessing scope of needed training and areas in need of improvement
Enhanced employee productiviJessica through cross-training and engagement
Resulting, in part to the reduction of WC claims by over 99%, in DC, and improved
Jessica Claire Page 2
customer satisfaction scores, according to ACSI (American Customer Service Index), from an average of 70 out of 100, to 90-95
Retained 95% of employees each fiscal year through strong recruitment and talent acquisition, relationship building, analysis of exit interviews, and directing effective succession planning for
stores
Achieving the promotion to the next level of career progression, 20(+) employees and
managers
Decreased average store/restaurant shrink (loss) from 4.1% to 1.75% through ongoing training
Increased customer base and market share by enhancing communications with customers
Led and directed HR initiatives (staffing, training, etc.) for expansion of new stores in PA (2014), and FL (2016)
Coached managers on methods to minimize/mitigate risk exposure
Achieved zero (0) incidents of violence, and/or days lost due to unsafe practices, or environment
Conducted classes on workplace violence prevention and safeJessica
Ensuring “best practices” consistently utilized.
Communications/Personnel/Logistics Chief, 02/1982 - 02/2012 United States Marine Corps – City, STATE,
9)
Saved an estimated 200+ lives by resolving issues between 2 enemy combatants
Supported 200K Soldiers, Sailors, Airmen and Marines through direct leadership, development initiatives, and all HR functions and activities, from records, and leave, to benefits coordination
Achieved 100% reenlistment/retention goal for assigned unit(s) 10 years running
Recruitment, testing, and placement into Military Occupational Specialties of Marine Corps Candidates
Provided operating, budgeting, administration, data, and personnel support to establish procedures and supervise/support communication functions
Wrote, proofread, and edited unit specific internal manuals and memoranda
Created and implemented innovative initiatives to improve Enlisted personnel engagement and communication
Such as The R.E.S.P.E.C.T
(Resolving Enlisted-personnel Situations and Problems Encourages Command-wide Trust) Initiative, a communication tool, resulting in a decrease in grievances and disciplinary actions by over 98% across all command structures
Directed planning operations, including the shipping, and receiving of a wide range of material’ and personnel needed for combat, peace keeping, and humanitarian operations.
Education
Bachelor of Arts: Business Administration and Management, Psychology, Expected in - UniversiJessica of Maryland, Camp Hansen - Okinawa, GPA: Status -
: , Expected in - Marine Corps Institute - Navy, Washington, DC GPA: Status -
Accomplishments
Certifications: Communications Leadership, SHRM-CP, SHRM-SCP, Paralegal (focus on
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Resume Overview
School Attended
UniversiJessica of Maryland, Camp Hansen
Marine Corps Institute
Job Titles Held:
Store Recruiter (Assistant District Hiring Manager)