LiveCareer-Resume

Store Manger resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Personable and responsible teller with 3 years in retail and customer service. Solid team player with upbeat, positive attitude.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Sharp problem solver
  • Energetic work attitude
  • Large cash/check deposits expert
  • Store maintenance ability
  • Customer service expert
  • Telecommunication skills
  • Adaptive team player
  • Fashion knowledge
  • Opening/closing procedures
Educational Background
Linden McKinley HS Columbus, Ohio Expected in 2011 High School Diploma : - GPA :
Accomplishments

Customer Assistance

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Computed Data Reports

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience
Umpqua Bank - Store manger
Garberville, CA, 05/2013 -

Supplied tellers with coin and currency as needed.Delivered prompt, accurate and excellent customer service.Reported daily averages and shortages to the operations department.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Trained employees on cash drawer operation.Processed cash withdrawals.Balanced daily cash deposits and bank vault inventory with a zero error rate.Established new customer accounts including checking, savings, lines of credit and loans.Managed opening and closing times for the main branch.Opened new customer accounts, including checking, savings and lines of credit.Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Stocked and restocked inventory when shipments were received.Wrote order supply requests to replenish merchandise.Worked closely with the district manager to formulate and build the store brand.Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Processed all sales transactions accurately and in a timely fashion.Resolved customer questions, issues and complaints.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Worked as a team member performing cashier duties, product assistance and cleaning.Managed quality communication, customer support and product representation for each client.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Managed cash stock and inventory balances accurately.Processed merchandise returns and exchanges.

Bridgesmn - Teacher Aid
Kasota, MN, 2013 - 05/2013

Read stories to the children and taught them painting, drawing and crafts.Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.Disciplined children and recommended other measures to correct behavior.Incorporated music and art activities to encourage creativity and expression.Escorted children on outings and trips to local parks and zoos.Sparked creativity and imagination by helping children discover new things each day.

Mass Bay Credit Union - teller
Boston, MA, 05/2012 - 03/2013

Opened new customer accounts, including checking, savings and lines of credit.Established new customer accounts including checking, savings, lines of credit and loans.Balanced daily cash deposits and bank vault inventory with a zero error rate.Processed cash withdrawals.Trained employees on cash drawer operation.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Examined checks for identification and endorsement.Entered member transaction data into the online banking software.Reported daily averages and shortages to the operations department.Supplied tellers with coin and currency as needed.

Capital Health - Cashier
Trenton, NJ, 05/2009 - 07/2011

Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Operated a cash register to process cash, check and credit card transactions.Guided customers in choosing items that reflected personal style and shape.Administered all point of sale opening and closing procedures.Explained information about the quality, value and style of products to Influence customer buying decisions.Replenished floor stock and processed shipments to ensure product availability for customers.

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Resume Overview

School Attended

  • Linden McKinley HS

Job Titles Held:

  • Store manger
  • Teacher Aid
  • teller
  • Cashier

Degrees

  • High School Diploma

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