Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
My current store was ranked Number One in overall performance in the District (15 Stores) and Region (110 Stores) and top 10 in the Division for the fiscal 2020 year, and continues to rank Number One for the fiscal 2021 year.
When Carepass was launched as a test in the Boston Area in October of 2018, my store took the lead in promoting the program to our customers. We did so well with getting sign ups, that we were visited by Corporate, and came up with best practices, and goals that are still used company wide to date. Myself and my team also collaborated with Corporate to develop training videos for the company that were utilized when Carepass was launched Company wide.
Volunteered at the Kiva Center in Worcester. I took training to become a Peer Facilitator and then Certified Peer Specialist. I ran peer support groups, and Alternative to Suicide groups in the Worcester Area Community.
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