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Store Manager/ Interim District Manager Resume Example

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STORE MANAGER/ INTERIM DISTRICT MANAGER
Professional Summary

Dynamic Store Manager with 15 years of experience in maximizing revenue through visual merchandising, team leadership and customer engagement. Skillfully oversaw productivity, visual merchandising, inventory management and supported sustainable operations in multi unit locations. Excellent in directing brand initiatives using comprehensive plans and innovative visual concepts while adapting to evolving trends to optimize business profitability. Dedicated to cultivate an engaged team and to empower work culture through servant leadership. Highly motivated leader that values creativity, integrity, humility and diversity, eager to bring value to the Merchandising role.

Skills
  • Team Leadership and Maximizing Profitability
  • Relationship Building and Talent Management
  • Coaching and Performance Development
  • Visual Merchandising and Brand Marketing
  • Operations Management and Strategic Planning
  • Inventory Control and Loss Prevention
Work History
Store Manager/ Interim District Manager, 04/2017 to 07/2020
Hanna Andersson – Naperville, IL
  • Performed variety of management functions including achieving financial targets, cultivating strong relationships, merchandising and operations management.
  • Managed 15 stores in advancing recruitment strategies, promoting brand loyalty, improving merchandising strategies and maintaining operational excellence.
  • Facilitated district calls to review sales goals, analyze results, formulate action plans, measure effectiveness and discuss customer feedback.
  • Established loyal relationships with local businesses, organizations and surrounding areas to elevate brand awareness and customer growth through store marketing events and community events.
  • Encouraged highly motivated managers and associates succession planning by providing comprehensive training opportunities impacting individual's development plan.
  • Functioned as district trainer through conducting onboarding for new store managers and facilitating interactive workshops for sales leaders on customer experience, product knowledge and business acumen.
  • Collaborated with corporate task force in evaluating effectiveness of employee training manuals and standard operating procedures.
  • Monitored inventory control, provided direction to enforce loss prevention procedures, safety and organization.
  • Executed store planning, floor sets, promotions and designed appealing visual displays to increase customer foot traffic.
  • Spearheaded merchandising substitutions with creative alternatives to support demographics and sell through.
  • Directed new store grand opening and served as an instrumental role in local remodels with staffing, training, store layout plan, product flow, floor set execution and vendor management.
  • Influenced team collaboration to efficiently satisfy customers during POS and promote omni channel business.
  • Devised daily reports to promote transparency with productivity, key performance indicators, project timelines, corporate metrics and expenses.
  • Generated effective scheduling through strategic analysis, talent performance and managing payroll.
Store Manager, 08/2016 to 04/2017
White House Black Market – Wheaton, IL
  • Directed store team in achieving outstanding results by cultivating exceptional customer service, product knowledge training and strategic merchandising.
  • Established loyal clientele to drive 10% appointment business through customer growth.
  • Prioritized team product fit sessions to equip each personal testimony on fabrication fit, elevating stylist expertise.
  • Collaborated with district manager and peers monthly to establish sales goals, team build and continued education on product knowledge and company initiatives.
  • Implemented visual merchandising plans, fixture planning, and projected visual deviations.
  • Enforced all loss prevention, safety and operational standards to optimize business profitability.
Store Manager, 10/2013 to 08/2016
Guess Inc. – Aurora, IL
  • Managed store team of up to 120 employees and ranked top 25 in sales volume across company.
  • Created employee scheduling to guide operations and secure adequate staffing coverage for sales, visual and stock team.
  • Facilitated recruitment strategies, coordinated new hire orientations and provided onboarding and training to external candidates and internal promotions.
  • Initiated performance reviews to enhance high performance and support succession planning.
  • Maintained proper product levels and inventory controls for merchandise and oversaw organization in stockroom for effective allocations and strategic stock rotation.
  • Decreased shrinkage by attentively monitoring store customers and/or personnel, intervening when necessary.
  • Developed loss prevention controls through seminars, operational accountability, and recovery resources.
  • Promoted to top sales volume location in district within 10 months with company.
  • Spearheaded new store opening and expansion from 4,000 square feet to 12,000 square feet, and increased staff profile by 50%, during summer of August 2015.
Visual Co-Manager, 05/2005 to 10/2013
Bebe Inc. – Chicago, IL
  • Supervised team of up to 15 employees through product knowledge training, styling techniques, visual merchandising strategies and inventory management.
  • Executed floor design through appealing merchandise displays, fixture planning, spatial constraints and product placement in alignment with corporate sales objectives.
  • Conducted interactive meetings with District Manager to discuss product exposure, customer relations, and emerging trends through visual perspective.
  • Effectively allocated tasks during high traffic times to implement substitutions supporting penetration reports, store inventory and forecasting sell through.
  • Developed innovative marketing initiatives for collection launch events and styled fashion models to represent brand campaigns.
  • Participated in 4 flagship locations' remodels and new store openings with corporate partners compiling elevated merchandising techniques.
Education
Bachelor of Arts: Fashion Design, 09/2006
The Illinois Institute Of Art - Chicago, IL
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Resume Overview

Companies Worked For:

  • Hanna Andersson
  • White House Black Market
  • Guess Inc.
  • Bebe Inc.

School Attended

  • The Illinois Institute Of Art

Job Titles Held:

  • Store Manager/ Interim District Manager
  • Store Manager
  • Visual Co-Manager

Degrees

  • Bachelor of Arts : Fashion Design , 09/2006

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