LiveCareer-Resume

store manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Flexible, results-oriented Manager offering focused leadership and a solid foundation of knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.

Accomplishments
  • Managed a store that exceeded company expectations in every category during at least 2 quarters of the last 5 years.
Skills
  • Supply Ordering and Management
  • Staffing and Sales Reporting
  • Monitoring Food Preparation
  • Investigating Complaints
  • Anticipating Problems
  • Delegating Assignments and Tasks
  • Staff Scheduling
  • Performance Improvement
  • Labor and Overhead Cost Estimation
  • Health Code Compliance
  • Fire Safety Regulations
  • Equipment Maintenance
  • Database Interface and Query Software
  • Employee Performance Evaluations
  • Payroll Submission
  • Marketing and Advertising
  • Customer Retention
  • Accounts Payable and Accounts Receivable
  • Strategic Goals
  • Work Assignments
  • Strategic Methods
  • Profit and Loss Reporting
  • Customer Service Best Practices
  • Employee Presentations
  • Expenditure Authorization
  • Community Events
  • Inventory Control Processes
  • Payroll Administration
  • Restaurant Operation
  • Intuit QuickBooks
  • Thorough Knowledge of Product
  • Operations and Procedural Knowledge
  • Disciplinary Action
  • Guest Relations
  • Reconciling Differences
  • Suggestive Selling
  • Patron Satisfaction
  • Exhibit Knowledge
  • Organization and Prioritization
  • Expense Tracking
  • Strategic Forecasting
  • Equipment Preparation
  • Guest Inquiries
  • Reading Comprehension
  • Strategic Vision
  • Vendor Negotiations
  • Employee Support
  • Waste Reduction
  • Microsoft Publisher
  • Counseling Techniques
  • Work Planning and Prioritizing
  • Compliance Requirements
  • Contact Management Systems
  • Social Media Platforms
  • Inventory Management Software
  • Calendar and Scheduling Software
  • Food Sales and Promotion
  • Legal Standards
  • Persuasive Negotiations
  • POS Inventory System Operation
  • Catering Services
  • Calm and Pleasant Demeanor
  • Goal Attainment
  • Budget Administration
  • Billing and Payment Processing
  • Team Meetings
  • Revenue Generation
  • Food and Beverage Orders
  • Liquor Law Compliance
  • Continuous Quality Improvement (CQI)
  • Staff Management
  • Issue and Conflict Resolution
  • Managing Employee Relations
  • Performance Tracking and Evaluations
  • Administration and Reporting
  • Invoice Reconciliation
  • Reconciling Cash Drawers
  • Supplier Relations
  • Overseeing Employees
  • Job Assignments
  • Complex Problem-Solving
  • Employee Support
  • Waste Reduction
  • Microsoft Publisher
  • Counseling Techniques
  • Work Planning and Prioritizing
  • Compliance Requirements
  • Contact Management Systems
  • Social Media Platforms
  • Inventory Management Software
  • Calendar and Scheduling Software
  • Facilities Planning
  • Food Sales and Promotion
  • Legal Standards
  • Persuasive Negotiations
  • POS Inventory System Operation
  • Catering Services
  • Calm and Pleasant Demeanor
  • POS Terminal Operations
  • Goal Attainment
  • Budget Administration
  • Billing and Payment Processing
  • Team Meetings
  • Revenue Generation
  • Managing Reservations and Large Parties
  • Food and Beverage Orders
  • Liquor Law Compliance
  • Continuous Quality Improvement (CQI)
Work History
03/2016 to 11/2022
Store Manager Chip Cookies Riverton, UT,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
03/2006 to 02/2016
Department Manager Vt Hackney, Inc Washington, NC,
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
09/1998 to 01/2006
Restaurant Manager Baumhowers Victory Grill Loxley, AL,
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
Education
Expected in 07/2004 to to
Bachelor Of Applied Arts: Counseling Psychology
Columbia College - Carswell JRB, Ft. Worth, TX,
GPA:
Certifications
  • Licensed and Award Winning Interior Design Sales Specialist - 2006-2010

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Resume Overview

School Attended

  • Columbia College

Job Titles Held:

  • Store Manager
  • Department Manager
  • Restaurant Manager

Degrees

  • Bachelor Of Applied Arts

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