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store manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Reliable Store Manager with 12 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.

Skills
  • Store opening and closing procedures
  • Store operations oversight
  • Employee supervision and motivation
  • Reliable
  • Retail inventory management
Experience
Store Manager, 02/2010 - Current
Carrier Enterprise Garland, TX,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
CDL a OTR Truck Driver, 10/2006 - 12/2009
Nation-Wide Express Brooksville, MS,
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Loaded, balanced and secured product to safely transport goods.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
  • Eliminated downtime and maximized revenue by providing top product shipment delivery quality control.
  • Measured temperature of haul and refrigerated area of truck.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
Foreman, 03/2000 - 09/2006
Mears Group Pittsburgh, PA,
  • Communicated with employees to demonstrate high standards and mitigate issues.
  • Viewed and checked job equipment to determine maintenance requirements.
  • Checked project details to verify job site materials and equipment.
  • Supervised projects to uphold schedule requirements and quality demands.
  • Managed sites by focusing on safety, operations and productivity.
  • Prepared and planned worksites to help jobs run smoothly.
  • Delegated duties to employees based on skillset.
  • Reported project progress, site problems and labor status to supervisors.
  • Kept production team moving forward for progress in daily site operations.
  • Created work crew schedules and delegated assignments.
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Sourced reliable suppliers to purchase high-quality project materials.
  • Estimated time, employee expenses and material costs for projects.
  • Monitored job site parts and equipment.
  • Diagnosed and corrected equipment and machinery malfunctions.
  • Documented labor hours, crew attendance and individual performance.
  • Read and followed blueprints when planning and implementing construction phases.
  • Assigned work to employees based on project requirements and individual team member strengths.
Education and Training
CDL With Hazmat And Tankers: CDL, Expected in 09/2006
-
Roadmaster - Tampa, FL,
GPA:
Status -
GED: , Expected in 01/2008
-
Marion Technical College - Ocala, FL
GPA:
Status -
Languages
English :
Professional:
Negotiated :
:
Spanish :
Professional:
Negotiated :
:

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Resume Overview

School Attended

  • Roadmaster
  • Marion Technical College

Job Titles Held:

  • Store Manager
  • CDL a OTR Truck Driver
  • Foreman

Degrees

  • CDL With Hazmat And Tankers
  • GED

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