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store manager resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Skills
  • Resource Allocation
  • Supplier Monitoring
  • Assignment Delegation
  • Inventory Management
  • Quality Assurance
  • Store Opening and Closing Procedures
  • Multitasking and Organization
  • Goal Setting
  • Policies and Procedures
  • Staff Scheduling
  • Team Leadership
  • Customer Service
  • Hiring and Onboarding
Experience
04/2021 to 04/2022
Store Manager La-Z-Boy, Inc. Neosho, MO,
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Maintained stockroom condition to preserve product quality.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
01/2013 to 04/2020
Forklift Operator Conagra Brands, Inc. Mobile, AL,
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained current forklift training and certification as required by company policies.
  • Transported material to correct locations and documented inventory changes.
  • Reported safety and quality issues to management.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Consistently met deadlines for loading trailers to meet departure deadlines.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Tracked materials moved for stocking purposes and to complete logs for management.
  • Inspected lifts before use to prevent damage to goods.
  • Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Weighed materials to record weights on tags, labels and production schedules.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Followed safe practices to mix and apply chemicals.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Relocated goods from dock area to appropriate storage locations.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
06/2009 to 01/2013
Store Manager La-Z-Boy, Inc. Saugus, MA,
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Built customer relationships and provided superior customer service to boost sales.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Maintained stockroom condition to preserve product quality.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Education and Training
Expected in 05/2003 to to
High School Diploma:
Normandy High School - St Louis, MO
GPA:

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Resume Overview

School Attended

  • Normandy High School

Job Titles Held:

  • Store Manager
  • Forklift Operator
  • Store Manager

Degrees

  • High School Diploma

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