store manager resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Customer-oriented Store Manager offering over 25 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Skills
Store Operations Oversight
Sales Strategies
Shift Scheduling
Customer Service
Pricing Strategies
Employee Supervision and Motivation
Policies and Procedures
Recruiting and Hiring
Inventory Management
Team Building and Leadership
Payroll Management
Store Merchandising
Verbal and Written Communication
Multitasking and Organization
Financial Statement Review
Budget Control
Hiring and Onboarding
Team Leadership
Customer Service Management
Staff Development
Recruitment and Hiring
Experience
10/1994 to CurrentStore ManagerLife Storage | Pinellas Park, FL,
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Managed inventory tracking and physical inventory counts to minimize loss.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Monitored employee performance and identified performance gaps for corrective action.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Strengthened work flow productivity by hiring, managing and developing top talent.
Established store tactics and strategies to achieve operational performance and sales goals.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Preserved product quality by maintaining stockrooms and disposing of damaged items.
03/1999 to 10/2004Sales ManagerHarris Computer Systems | Sarasota, FL,
Performed sales consultations and educated clients on products and services.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Tracked monthly sales to generate reports for business development planning.
Maintained professional network of potential clients and business opportunities.
Created and maintained sales environment to support business objectives.
Analyzed business and sales targets using critical problem-solving skills.
Established new accounts and serviced existing accounts maintaining professional relationships.
Developed and implemented new sales strategies to update product lines.
Prospected for new business using databases and other strategies to generate sales.
Executed and created strategic sales plans to expand customer base and extend global reach.
Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
06/1998 to 03/2000Sales ManagerHarris Computer Systems | Scottsdale, AZ,
Performed sales consultations and educated clients on products and services.
Maintained professional network of potential clients and business opportunities.
Created and maintained sales environment to support business objectives.
Analyzed business and sales targets using critical problem-solving skills.
Established new accounts and serviced existing accounts maintaining professional relationships.
Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Researched and capitalized on emerging opportunities to build business and expand customer base.
Education and Training
Expected in 06/1989 to to High School Diploma | Southgate Anderson High School, Southgate, MIGPA:
Expected in to to | General StudiesOakland Community College, Bloomfield Hills, MIGPA:
Expected in to to | General Studies/Chemistry/MathematicsWayne State University, Detroit, MIGPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.