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store manager resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Accomplishments
  • Managed a store that exceeded company expectations in every category during the 2021-2022 quarter.
  • Recruited 3 successful new managers within one year.
  • Increased sales by 4% by coaching department managers on new merchandising standards.
  • Exceeded monthly store sales goals 6 months in a row.
  • Supervised team of 15 staff members.
Skills
  • Mathematical Calculation and Reasoning
  • Verbal and Written Communication
  • Time Management
  • Performance Monitoring and Evaluation
  • Administrative Management
  • Pricing Strategies
  • Program Optimization
  • Shift Scheduling
  • Staff Supervision
  • Originality and Creativity
  • Records Organization and Management
  • Business Leadership
  • Human Resources Oversight
  • Payroll Management
  • Cash Management
  • Supply Ordering
  • Store Merchandising
  • Policies and Procedures
  • Financial Statement Review
  • Policy Development and Enforcement
  • Management Training
  • Sales Tracking
  • Inventory Management
  • Sales Strategies
  • Recruiting and Hiring
  • Employee Training
  • Customer Service
  • Multitasking and Organization
  • Focus and Follow-Through
  • Replenishment and Recovery
  • Sales Promotion
  • Bank and Safe Deposits
  • Loss Prevention Procedures
  • Employee Terminations
  • Security System Monitoring
  • Retail Merchandise Quality Standards
  • Work Planning and Prioritization
  • Special Events
  • Team Development
  • Positive and Friendly
  • Leading Staff Meetings
  • Delegating Work
  • Complaint Resolution
  • Report Generation
  • Competitor Monitoring
  • Safety and Security Enforcement
  • Money Handling
  • Shrink Minimization
Work History
08/2021 to 09/2022
Store Manager Goodwill Industries Of Southeastern Michigan Lambertville, MI,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements. Increased Sales within 0 months by 4%

01/2020 to 05/2021
Office Manager Fiducial Arvada, CO,
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.
  • Developed standard operating procedures for all administrative employees.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
01/2010 to 01/2018
Office Manager Fiducial Columbia, MD,
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Education
Expected in 03/2015 to to
Associate of Science: Child Development
Augusta Technical College - Augusta, GA
GPA:
Expected in 12/2008 to to
Associate of Science: Business Administration And Management
Savannah River College - Augusta, GA
GPA:

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Resume Overview

School Attended

  • Augusta Technical College
  • Savannah River College

Job Titles Held:

  • Store Manager
  • Office Manager
  • Office Manager

Degrees

  • Associate of Science
  • Associate of Science

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