• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Store Manager
Please provide a type of job or location to search!
SEARCH

Store Manager Resume Example

Love this resume?Build Your Own Now
BP
STORE MANAGER
Summary

Management professional with Seven years' experience in customer service satisfaction, merchandising and recruiting. Able to keep operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building abilities. Talented Manager with innovative approaches to serving customers and achieving business goals. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences. Successful at building highly-motivated teams and leading cross functional teams in a fast-paced environment by providing clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with exceptional time management skills.

Skills
  • Proficient withMicrosoft Office applications (Word, Excel, PowerPoint, SharePoint, Outlook)
  • Peoplesoft- Scheduling organizer
  • Team-oriented
  • Outstanding communication skills
Experience
Murphy Usa, Inc. | Elizabethtown , KYStore Manager01/2017 - Current
  • Create and maintain a friendly and welcoming environment for customers
  • Prioritize, assign, and organize workflow for each day.
  • Provide accurate, specific and timely performance feedback through performance reports at least twice a month.
  • Foster an environment that encourages process improvements.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Implemented succession planning by training and developing 10 associates into leadership positions.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Enforced adherence to policies, standards and security protocols.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Completed series of training sessions to advance from Assistant Manager to Store Manager.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Interviewed, hired, supervised and trained 60 employees and instituted mentoring program to develop skills, leadership and employee excellence.
  • Addressed customer inquiries and resolved complaints.
  • Trained all new assistant managers on store security, monetary procedures and customer service expectations.
Space Needle | Seattle , WABarista10/2016 - 12/2016
  • Made and served café beverages with speed, quality and consistency.
  • Prioritized drink requests while managing interruptions.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Listened to customer desires and needs to recommend optimal products.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Received and accurately processed customer payments.
  • Provided customers with product details such as coffee blends and preparation descriptions.
  • Maintained highest standards of conduct and service to support company reputation.
  • Resolved customer disputes with tact and professionalism.
  • Maintained calm demeanor during high-volume periods and special events.
Breakthru Beverage Group | Colorado Springs , COSales Associate04/2013 - 08/2016
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Glacier Bancorp | Thornton , COChief Operations Officer08/2015 - 12/2015
  • Prepared financial reports, including budgeting, and profit and loss analysis.
  • Utilized effective communication and active listening to meet customer service standards.
  • Orchestrated short and long range strategic plans to direct financial progress of business.
  • Developed highly effective working relationships with other departments by being positive and constructive leader.
  • Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
Education and Training
University of La Verne | City, StateBachelor of Science in Business Administration, Management2017
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
  • Word choice
  • Typos

Resume Overview

School Attended

  • University of La Verne

Job Titles Held:

  • Store Manager
  • Barista
  • Sales Associate
  • Chief Operations Officer

Degrees

  • Bachelor of Science in Business Administration, Management

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Store-Manager-of-Shell-#8-resume-sample

Store Manager of Shell #8

Lobel Financial

San Antonio , TX

Store-Manager-in-Training-resume-sample

Store Manager in Training

Tbc Corporation

Tarpon Springs , FL

Assistant-Store-Manager-of-Operations-resume-sample

Assistant Store Manager of Operations

Best Buy

City , STATE

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.