store manager resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Customer-oriented Store Manager offering over 10 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance, KPI's, and productivity goals. Recruits, trains, develops and manages a team of store associates and assistant managers, with an added background in accounting processes as well.

Motivated professional with a background in retail and accounting, as well as a wealth of other talents . Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities, or effectively leading others to reach their full potential. Meets tight deadlines, and always strives for perfection.

  • Store opening and closing procedures
  • Store operations oversight
  • Employee supervision and motivation
  • Team-oriented
  • Recruiting and hiring
  • Customer retention
  • Purchasing and planning
  • Cross-functional team management
  • Financial administration
  • Employee development
  • Profit and loss accountability
  • Schedule management
  • Policy/program development
  • Cost analysis and savings
  • Performance improvements
  • Root cause analysis
  • Employee training
  • Project management
  • Sales professional
Education and Training
CR England Driving School Richmond, Indiana, Expected in 10/2013 Class A CDL : Professional Diving And Instruction - GPA :
Dale Carnegie School of Leadership Mobile, AL, Expected in 08/2010 Dale Carnegie School of Leadership : Organizational Leadership - GPA :
Alabama Southern Community College Monroeville, AL Expected in 05/2001 Associate of Applied Science : Paper And Chemical Technology - GPA :
University of South Alabama Mobile, AL Expected in : Accounting - GPA :
Bishop State Community College Mobile, AL Expected in : Business Administration - GPA :
Claire's Accessories - Store Manager
Grand Rapids, MI, 02/2016 - Current
  • Train and mentor associates to teach daily tasks and procedures.
  • Balance sales, reconcile cash and made bank deposits to facilitate opening and closing duties.
  • Manage inventory tracking and physical inventory counts to minimize loss and protect the company's assets.
  • Maintain a level of excellence regarding KPI reporting, and train staff to uphold that level of excellence.
  • Exemplify "Wow" Customer Service on a daily basis and create a culture in which my staff chooses to do the same.
Centerline Drivers - Class A Commercial Driver
Casa Grande, AZ, 10/2013 - 02/2016
  • Performed pre- and post-trip vehicle inspections using knowledge of safe and effective loading and handling procedures in coordination with company checklist.
  • Reviewed paperwork for completeness and accuracy, checked orders for correct number of boxes and corrected addresses and support documentation.
  • Navigated and planned each route with up-to-date GPS support, accounting for weather or construction issues, to prevent costly and avoidable delays.
Axented - Store Owner
North Oxford, MA, 01/2011 - 10/2013
  • Welcomed customers and offered assistance with browsing and purchasing needs.
  • Implemented both individual and group training for executive and loss prevention personnel.
  • Increased business by developing new marketing and promotional strategies.
  • Prepared for new product lines and seasonal changes by running in-store and online clearance events.
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
Global Partners Lp - Account Manager
City, STATE, 03/2005 - 12/2010
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Built and maintained productive relationships with customers and internal partners.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Executed accruals monthly where I was basically tasked with meeting with all of the mill's department heads to allocate funds for all upcoming work orders and special projects.
Georgia-Pacific - Recaust Helper II
City, STATE, 11/2002 - 03/2005
  • Safely collected chemical samples, and ran tests on them in the lab in order to gather the necessary data needed to maintain white liquor at the correct consistency so that it did not over or under cook the wood chips in the pulp making process
  • Data Entry
  • Executed lockout tagout procedures
  • Sniffed tanks to the ensure there were no harmful gases present
  • Worked with maintenance to keep equipment running safely and properly
Georgia-Pacific - Woodyard Class C Operator
City, STATE, 11/2001 - 11/2002
  • Operated bobcats, front end loaders, dozier's, taylor's, and cranes
  • Maintained a safe working environment
  • Maintained chipper by sharpening and replacing blades as needed
Advanced Auto Parts - Assistant Manager
City, State, 01/1998 - 11/2001
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.

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Resume Overview

School Attended

  • CR England Driving School
  • Dale Carnegie School of Leadership
  • Alabama Southern Community College
  • University of South Alabama
  • Bishop State Community College

Job Titles Held:

  • Store Manager
  • Class A Commercial Driver
  • Store Owner
  • Account Manager
  • Recaust Helper II
  • Woodyard Class C Operator
  • Assistant Manager


  • Class A CDL
  • Dale Carnegie School of Leadership
  • Associate of Applied Science
  • Some College (No Degree)
  • Some College (No Degree)

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