- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Experienced leader offering proven history of success in retail store management. Well-versed in all areas of operations, including promotional planning, financial administration and inventory management. Organized and analytical problem-solver skilled in resolving challenges to meet business demands. Multi-talented leader consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
- Sterling Pearson award 2019.
- Coach of the year 2017 with H&M.
- Increased sales by coaching department managers on new customer standards.
- Promotion of total 10 colleagues (Sup,DM,VS).
- Success in reaching two stores to store Operations.
- Top five store as SM
- Rank number one in Sales out of 18 stores with in district.
- Maximizing Profitability
- Mathematical aptitude
- Merchandising
- Strategic Planning/ Thinker
- Analytical problem solver
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- Team leadership and coaching
- Training and Development
- Excellent customer service skills
- Operations
- Sales Reporting
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Store Manager, 09/2017 - Current
Tractor Supply – Smyrna, TN,
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed, hired and developed top talent to strengthen workflow and productivity.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Department Manager, 08/2016 - 05/2017
The Tjx Companies, Inc. – East Point, GA,
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Continuously encouraged all employees within all department to present positive, exemplary image to customers through direct and indirect customer service
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Server, 09/2011 - 09/2012
Five Star Quality Care, Inc. – Raleigh, NC,
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Data Entry Processor, 10/2009 - 12/2011
Ipsos – Toronto, CA,
- Outlined appropriate processes and procedures to fulfill and complete inquiries.
- Organized, sorted and checked student input data against original documents.
- Added documents to file records and created new records to support filing needs.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.
- Scanned documents and saved in database to keep records of essential organizational information.
Bachelor of Science: General Studies/ Biology, Expected in 05/2015
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Barry University - Miami, FL
GPA:
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