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store manager resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Reliable Store Manager with 10 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Customer-oriented General Manager with 10 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Experience
08/2017 to 03/2022 Store Manager Spectrum | Horseheads, NY,
  • Corrected operational discrepancies by developing and executing process improvements.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Increased profits by restructuring store layouts to enable efficient inventory management and performing financial planning and sales metric analysis.
  • Oversaw POS operations and cash management to reduce errors.
  • Worked closely with District Manager to formulate and build store brand and strategy.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Hired, trained, evaluated performance and enforced disciplinary actions for associates.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Implemented succession planning by training and developing associates into leadership positions.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
05/2017 to 10/2017 Co-Manager Price Chopper | Binghamton, NY,
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Achieved sales quota by incorporating social media and brand marketing.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Reduced process lags by effectively managing employees for productivity, efficiency and improvement.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Worked closely with District Manager to formulate and build store brand and strategy.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Built loyal customer base by delivering excellent service and stocking in-demand products.
  • Oversaw company merger to drive seamless transition and integration of operations.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
02/2016 to 10/2017 Assistant Manager Select Energy, Inc | Kenedy, TX,
  • Assisted Store Manager in evaluating employee performance and cultivating improvement initiatives.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Supported sales management initiatives to optimize business development.
  • Delegated daily tasks to team members to optimize group productivity.
Skills

Schedule management

  • Employee supervision and motivation
  • Store opening and closing procedures
  • Store operations oversight
  • Project management
  • Outstanding communication skills
  • Employee training
  • MS Office proficient
  • Performance improvements
  • Sound judgment
  • Customer retention
  • Operational budgeting
  • Program implementation
  • Retail inventory management
  • Root cause analysis
  • Employee development
  • Cost analysis and savings
  • Team-oriented
Education and Training
Expected in 01/2008 High School Diploma | Assumption High School, Napoleonville, LA GPA:

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Resume Overview

School Attended

  • Assumption High School

Job Titles Held:

  • Store Manager
  • Co-Manager
  • Assistant Manager

Degrees

  • High School Diploma

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