LiveCareer-Resume

store manager resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Skills
  • Food Inspection
  • Reading Comprehension
  • Portion Control
  • Preparing Food
  • Customer Satisfaction
  • Cooking Procedures
  • Accurate cash handling
  • Root cause analysis
  • Outstanding communication skills
  • Store opening and closing procedures
  • Employee supervision and motivation
  • Employee training
  • Team-oriented
  • Staff training and development
  • Reliable
  • Recruiting and hiring
Experience
Store Manager, 01/2019 to Current
TorridWilliston (Maple Tree Place), VT,
  • Subway – Newzealand
  • Managed inventory control, cash control and store opening and closing procedures
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Completed point of sale opening and closing procedures
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Answered product questions with up-to-date knowledge of sales and promotions.
Food Supervisor, 12/2021 to 03/2023
Pawn KingMoline, IL,
  • Evaluated kitchen staff performance and motivated improvements with encouragement, retraining and contests
  • Helped with coverage demands by encouraging cross-training and continuous professional development of kitchen staff
  • Organized efficient meal service to handle as many as Number diners over Timeframe
  • Oversaw meal planning for residents by developing special activities theme meals
  • Directed work of cooks, food handlers and dishwashers to maintain efficient operations
  • Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
  • Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions.
  • Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.
  • Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Adhered to company food, safety, quality and sanitation policies.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Served customers by phone to take orders and answer product or service questions.
  • Priced and ordered food products, kitchen equipment and food service supplies.
Retail Customer Service Representative, 01/2019 to 12/2019
Hynds Pipe SystemCity, STATE,
  • Newzealand
  • Kept customer spaces clean, neat and organized for maximum appeal
  • Distributed information to in-store guests and answered questions to serve needs and drive sales
  • Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style
  • Fulfilled customers' special requests for merchandise and delivery times
  • Coordinated efficient product deliveries to meet customers' demands.
  • Maintained knowledge of products and services offered and replenished products on sales floor.
  • Engaged with customers and recommended products based on needs and requests.
  • Gained knowledge of new products and services to provide updated information and customer support.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Avoided shortages and thefts by maintaining proper security measures and protocols.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Supported sales team members to drive growth and development.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Strengthened customer retention by offering discount options.
Education and Training
High School Diploma: , Expected in 09/2015 to NTEC - Newzealand,
GPA:
Bachelor of Arts: Arts, Expected in 01/2010 to Punjab University - India ,
GPA:
Certifications
Hindi Full Professional Punjabi Limited Working English Full Professional,
Summary

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

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Resume Overview

School Attended

  • NTEC
  • Punjab University

Job Titles Held:

  • Store Manager
  • Food Supervisor
  • Retail Customer Service Representative

Degrees

  • High School Diploma
  • Bachelor of Arts

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