LiveCareer-Resume

store manager resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Customer-oriented Store Manager offering over 3 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on teamsupport and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Store operations oversight
  • Employee supervision and motivation
  • Store opening and closing procedures
  • Employee training
  • Sales professional
  • Team-oriented
  • Reliable
  • Outstanding communication skills
  • Retail inventory management
  • Program implementation
  • Supervision and training
  • Performance improvements
  • Cross-functional team management
  • Customer retention
  • Schedule management
  • Policy/program development
  • Recruiting and hiring
  • Staff training and development
  • Accurate cash handling
  • Database entry
  • Workforce Management
  • Team collaboration
  • Communication
  • Data management
  • Fluent in Español
  • Retail merchandising expertise
  • Retail sales
  • Teamwork
  • Customer assistance
  • Microsoft Office
  • Credit card payment processing
  • Office equipment proficiency
  • Retail sales customer service
  • Conflict mediation
  • Problem-solving abilities
  • Business development understanding
  • High-energy attitude
  • Process optimization
  • Customer relations
  • Quality control
  • Promotional support
  • Inbound and Outbound Calling
  • Adaptive team player
Experience
Store Manager, 06/2019 to Current
Life StorageEnglewood, NJ,
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Achieved sales quota by incorporating social media and brand marketing.
Office Clerk Assistant, 06/2018 to 07/2019
State Of WashingtonOlympia, WA,
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Complied with confidentiality regulations in handling customer information.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Delivered customer support and service experiences to promote more effective office environment.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Cultivated relationships with public, patients and staff members using interpersonal communication skills.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Contacted customers about changes or updates in accounts and communicated potential problems.
  • Provided training and administrative resources for new employees regarding organizational procedures.
Administrative Secretary, 08/2015 to 08/2016
COBATCity, STATE,
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
  • Answered phone calls by ring and asked appropriate questions to determine which department or staff member could be of service.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Answered and routed telephone calls and took messages.
  • Obtained scanned records and uploaded to database.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Responded to inquiries via email, telephone and social media platforms.
  • Met incoming guests and clients, offering immediate assistance.
  • Directed visitors to appropriate offices.
  • Managed phone calls from clients during executives' absences and delivered informative answers to questions.
Education and Training
Bachelor of Arts: Business Administration, Expected in 08/2020 to Universidad Autónoma De Tamaulipas - Nuevo Laredo, MX
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Universidad Autónoma De Tamaulipas

Job Titles Held:

  • Store Manager
  • Office Clerk Assistant
  • Administrative Secretary

Degrees

  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: