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store manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
I am a dynamic, high energy, and focused management specialist with a 30+ year record of achievement and demonstrating success in driving company growth and profit while providing award-winning leadership in highly competitive markets. I am adept at driving the growth of company revenues and improving team performance. I feel that I am an exceptional mentor and coach and I am experienced at building new business, securing customer loyalty, protecting company assets, forging strong community relations. I believe in the team concept of a company and I am proud to consider myself as a team player. I am skilled at the use of Microsoft Word, Excel and Outlook. I am currently seeking an opportunity to further my career growth, while utilizing my strong work ethics and exercising my strong leadership, and operational skills.
Highlights
  • Retail inventory management
  • Accurate cash handling
  • Store operations
  • Store opening and closing procedures



  • Outstanding communication skills
  • Exceptional leader
  • Conflict resolution skills
  • Team-oriented
Accomplishments

Interviewed over 50+ people and successfully staffed new store for The Children's Place, Cleveland TN location. Awarded “Regional and District Top Performer Award (The Children's Place). #1 Comp Sales Award (The Children's Place). Top 10 in Company Customer Service (The Children's Place). Bravo Award (Gap, Inc.) Operational Excellence Award (Gap, Inc.) Loss Prevention Award (Gap, Inc.).

Experience
Store Manager, 03/2010 - Current
Sherwin-Williams Mount Pleasant, SC,
  • I am currently responsible for the successful opening and coordination of a new Children's Place store in Cleveland, TN and the hiring of the management support staff.
  • My responsibilities include the opening and closing of the facility, accounting of the store funds, store vault security, loss prevention and all sales associates' receipts and monies.
  • Additional responsibilities include the management of the store's daily operations, product knowledge and application, displays, merchandising, associates scheduling and payroll, signatures and approvals.
  • I previously served as the store manager of the Children's Place store in Chattanooga, TN.
  • My responsibilities there were similar to the Cleveland store and included the management of 12 - 20 employees.
  • The Children's Store under my direction is currently doing between $800,000 to $1.2 million financial volume annually.
General Manager, 1996 - 03/2010
Abh Hospitality Management El Paso, TX,
  • I identified, created, and managed the execution of the Gap Chattanooga store business plan, driving the KPI results, while maximizing business opportunities.
  • I was responsible for the daily store operations and management of 30 - 40 employees.
  • I was responsible for the financial management of the store, including sales, reporting, shrink, and proper use of allocating and scheduling payroll hours.
  • I evaluated store sales and payroll goals daily, using business reports and payroll tools.
  • I was responsible for all hiring and terminations decisions of the Gap Chattanooga store.
  • I was instrumental in the training and development of the Gap Chattanooga store employees based on their personal career aspirations and developmental requirements.
  • The Gap Store under my direction was doing between $4.0 to $7.0 million financial volume annually.
  • I was recognized by Gap with numerous awards and I have spoken at numerous national and regional Gap seminars on Employee Motivation, Company Loss Prevention and Gap Corporate Policies.
Department Manager, 1989 - 1996
H&M Martin, TN,
  • My responsibilities included opening and closing the facility, accounting of department money, store vault security, and all sales associates' receipts and monies.
  • Additional responsibilities included product knowledge and application, merchandising, sales advertisements, signatures and approvals.
  • I tracked product stock, procurement, and provided Lowe's with employee performance and advancement recommendations.
Education
Performance Management Program, Business Conflict Resolution, Loss Prevention Control Program, Kronos Timekeeping System, Business Adversity Management Program, Business Coaching/Development & Mentoring Training, Human Resources, Business Acumen & Forecasting Program, Business Allocation & Control Systems, Inventory Control & Management, Business Trends & Payroll: , Expected in
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Resume Overview

School Attended

Job Titles Held:

  • Store Manager
  • General Manager
  • Department Manager

Degrees

  • Performance Management Program, Business Conflict Resolution, Loss Prevention Control Program, Kronos Timekeeping System, Business Adversity Management Program, Business Coaching/Development & Mentoring Training, Human Resources, Business Acumen & Forecasting Program, Business Allocation & Control Systems, Inventory Control & Management, Business Trends & Payroll

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