store manager resume example with 12+ years of experience
Time Management - Self Motivated- Relationship Builder- Team Leader
Highly motivated Store Manager with 14 years of extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased sales, improving business relationships, promoting a better buying experience and growing key market segments. Collaborative leader with dedication to partnering with coworkers to promote an engaged work culture. Documented strengths in building and maintaining relationships with diverse range of customers in a dynamic fast-paced setting.
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Managed all aspects of store operations including superior customer service, marketing, merchandising, inventory, financial analytics, employee training, store safety, lead generation, team building. and meeting or exceeding a store sales budget from $2.5M-$3M.
Key Contributions:
- Coached assistant managers, and sales associates in product specifications, selling techniques, significantly increasing customer satisfaction and overall sales from $2.5M-$2.9M.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Scheduled and led Monthly store meetings for all employees to discuss sales promotions and new inventory while providing platforms for all to voice concerns.
Assisting store management with all aspects of store operations including customer service, marketing, reviewing financial reports, inventory, lead generation, and generating sales from current and potential customers.
Key Contributions:
- Achieved recognition for contribution to store success by optimizing sales.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Completed weekly Lead Generation promoting customer engagement and loyalty.
Consistently provided an engaging customer service experience and assisting in basic store operations.
Key Contribution:
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
Learned and implemented the meaning behind G.U.E.S.T principles while providing a excellent Customer Trademark Experience.
Solano College Biotechnology and Bio Manufacturing bachelor's degree program with 63 semester units completed and a cumulative GPA of 3.68.
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Resume Overview
School Attended
- Solano Community College
Job Titles Held:
- Store Manager
- Training Assistant Manager
- Sales Associate
- Sales Associate
Degrees
- Some College (No Degree)
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