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store manager resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.

Skills
  • Maximizing Profitability
  • Team Leadership
  • Training and Development
  • Store Management
  • Goals and Performance
  • Product and Service Sales
  • Personnel development
  • Staff Management
  • Accurate money handling
  • Excellent customer service skills
  • Customer Relations
Work History
Store Manager, 03/2019 - 12/2020
Macy's, Inc. Bartlett, TN,
  • Created work schedules according to sales volume and number of employees.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Rotated merchandise and displays to feature new products and promotions.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Assistant Manager, 03/2017 - 02/2019
Jason's Deli Raleigh, NC,
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Coached team on effective upselling and cross-selling methods.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Residential Property Manager, 10/2015 - 02/2017
Imperial Estates City, STATE,
  • Oversaw management of 359 properties while providing general service to tenants.
  • Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Boosted occupancy Number% by leveraging market knowledge and successful promotional strategies.
  • Compiled maintenance and repair requests for submission to Type department and reached out to local contractors for bid proposals.
  • Organized and participated in Type meetings on Timeframe basis to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Managed operations and leasing of upscale community of nearly Number executive apartment homes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Kept meticulous records of all correspondence between management and tenants.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Performed background checks on over Number apartment applicants.
  • Used strong negotiating talents to obtain reasonable fees from contractors for Type and Type work.
Residential Property Manager, 10/2012 - 09/2015
Georgetown Estates City, STATE,
  • Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Processed project change requests and performed coverage research to handle repair issues.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Kept meticulous records of all correspondence between management and tenants.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Maintained sufficient number of units market-ready at all times.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Education
Business Management: Business Administration, Expected in 06/2006
-
National College of Business Management - Florence, Ky,
GPA:
Status -

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Resume Overview

School Attended

  • National College of Business Management

Job Titles Held:

  • Store Manager
  • Assistant Manager
  • Residential Property Manager
  • Residential Property Manager

Degrees

  • Business Management

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