More than five years of experience with in-depth knowledge of administrative operations and airline management
Knowledgeable in personnel management excellent interpersonal and communication skills; capable of making clients experience the best aviation hospitality services possible
Proven track record of hard work and multifaceted work experience
Microsoft Excel, Word, and Power Point
Company NameAugust 2012 to CurrentStore Manager City, State
Knowledgeable in meteorology, surface and upper air weather, air masses, frontal systems, cloud, icing, turbulence, thunderstorms, fog, adverse weather conditions, weather interpreting, aircraft navigation, air routes, navigation facilities, communication procedures, air traffic control and procedures, airport lighting facilities, approach and landing, aircraft weight and balance, performance, systems and engines applied on B727, DC-9 and Beach 1900, practical dispatcher flight planning, MEL and assisting a flight under emergency procedures, international procedures, ETOPS, MNPS and RVSM Operations.
Manage TCBY largest-volume store, with sales of approximately $30,000 per week.
Handle all merchandising, inventory control, ordering, cash control, and maintenance.
Oversee store opening and closing procedures.
Direct sales floor activities, assist customers and address customer concerns.
Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.
Hire, train, and coordinate a staff of 10.
Company NameJune 2007 to March 2011Account Manager- Passenger Services/Trainer State
Duties and responsibilities Liable to prepare flight information received from operations manager and briefed staff about it Managed monthly invoices, supplies, filing and data entry Personally Meet and greet with all high profile guest travelling with Qatar airlines.
Looked into schedule for staff of 25 which included ticket checker, baggage, security Manage the delays that take in the flight timings by coordinating with airport authorities and passengers In case of delays had to investigate problems, analyze and determine solutions Responsible for security checks ,hire staff for the department Responsible for providing expert training to all the staff Incharge for evaluating staff on yearly basis.
Make sure that all the government standards for safety and security are implemented Had to coordinate with the in-flight crew while landing In case of emergency landings, we had to take charge of the whole operation Updated staff weekly on regulatory and procedural changes if any After emergency landing, had to make a report on what went wrong and give it the proper authorities for inspection Constantly keep myself update on newer and safer ways of coordinating operations.
Company NameSeptember 2010 to February 2011Dispatch Intern State
Swiss Airways) Collect and acquire detailed and current meteorological data from the concerned resources and to provide this information to the flight crew members.
Analyze this data and provide details as to what shall be the possible effects of these weather conditions.
Generate reports and forecasts for alternative aerodromes and destinations.
Based on the weather conditions, decide whether to cancel or delay the flight, and to arrange for an alternative safe route which is compliant with the organization's rules and regulations, so as to ensure that it can be flown safely.
Provide the detailed information regarding change in flight plan to the pilot and other crew members and to explain the reason that has influenced this change which will ensure timely and safe flight planning services.
Understand the needs of the customers and recommend ways to meet those expectations.
February 2007 to June 2007Cashier and Customer City, State
Hands-on experience in accepting payments from customers and give change and receipts.
Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers bought.
Proven record of using the right process for cash, credit cards, or other types of payment.
In-depth knowledge of handling returns and exchanges of goods.
Thorough understanding of counting the money is in register at the beginning and end of shift.
Track record of greeting customers in a polite and friendly manner.
Demonstrated ability to assist customers to sign up for store rewards programs and to apply for store gift cards.
Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way.
Mumbai UniversityMay 2006Bachelor of Arts: PhilosophyCity, IndiaPhilosophy
approach, balance, calculators, cash registers, closing, credit, data entry, DC, Direct sales, Fluent in English, filing, government, Hindi, inventory control, Languages, lighting, merchandising, Microsoft Excel, money, Power Point, Word, navigation, policies, safety, sales, scanners
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Flight Safety International
Job Titles Held:
Account Manager- Passenger Services/Trainer
Cashier and Customer
Bachelor of Arts : Philosophy
Create a job alert for [job role title] at [location].