Store Manager Resume Example Tumi, Inc.

STORE MANAGER

Summary

Working at a young age has taught me communication skills, store management, how to count back cash, how to run a register, customer service, and how to help other out. It has also taught me to keep a smile on my face every time a person walks in the door and every time I pass someone on the street or at the grocery store because you never know what someone is going through. Customer service and kindness go hand in hand. Without kindness, you do not have customer service.
Customer-oriented Store Manager offering over 4 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and adept at prioritizing daily tasks and following through to achieve performance and productivity goals.

Skills

Experience

Store Manager | 08/2018 to CurrentTumi, Inc. - Woodburn , OR

Oversaw inventory management with cycle counts, audits and shrinkage control.
Processed shipments and maintained stock shelf organization.
Updated store pricing, signage and merchandising based on current promotions.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
Delivered excellent customer service by greeting and assisting each customer.
Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
Prioritized sanitation, safety and health standards in work areas.
Work social media

Office Cleaner | 01/2018 to 04/2019Cleanpower - Madison , WI

Performed daily cleaning, including vacuuming, mopping and disinfecting of facility with 14 rooms.
Dusted ledges, countertops, files, office equipment, desks and walls.
Mopped and vacuumed floors and dusted furniture to maintainorganized, professional appearance at all times.
Vacuumed carpets, mopped floors and washed blinds, using company-approved cleaning products.
Identified major repair and maintenance needs and notified management of concerns.
Utilized manual and electric cleaning equipment, adhering to all safety processes to minimize risk.
Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
Swept and mopped floors with proper signage to prevent customer injury.
Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Responded to requests promptly to clean and sanitize areas after accidents.
Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use.
Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.

Candy Striper | 01/2018 to 06/2018Solar 4 America Ice San Jose - San Jose , CA

Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Provided primary resident care and assistance with daily living activities.
Worked to improve patient outlook and daily living through compassionate care.
Supervised and supported activities of daily living such as medication administration and personal hygiene.
Maintained clean and well-organized environment to promote client happiness and safety.

Cashier | 05/2016 to 06/2018Smith Merchants - City , STATE

Processed returned items in accordance with store policy.
Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Processed customer payments quickly and returned exact change and receipts.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.

Education and Training

Sinclair Community College - - City,State | | Associate of Interior DesignInterior Design, Expected in 05/2021

Franklin Monroe High School - - City,State | | High School DiplomaExpected in 05/2020

Resume Overview

School Attended

Job Titles Held:

Degrees

Sinclair Community College - City , State | Associate of Interior Design
Franklin Monroe High School - City , State | High School Diploma