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Store Manager Resume Example

Resume Score: 80%

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STORE MANAGER
Professional Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Skills
  • Relationship building and management
  • Team leadership and coaching
  • Vendor management
  • Database Management
  • Financial operations management
  • Systems and software programs
  • Order management
  • Maximizing Profitability
  • Excellent customer service skills
  • Staff training and development
  • Strategic thinker
  • Merchandising
Work History
Store Manager, 10/2011 to Current
Pat's Dancewear – Bountiful, Utah
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Oversaw, trained and encouraged 12 sales associates, promoting culture of efficiency and performance.
  • Rotated merchandise and displays to feature new products and promotions.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Analyzed and interpreted store trends with Quickbooks and Springboard to facilitate planning.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Completed quarterly and yearly profit and loss performance reports.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Submitted orders for new inventory.
  • Drafted invoices for completed work.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Designed improvement plans.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Generated spreadsheets detailing sales information.
  • Increased profit by streamlining operations.
  • Examined merchandise to verify correct pricing and attractive displays.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Improved sales process and tracking with implementation of new point of sale (POS) system.
  • Optimized store displays and appearance via strategic merchandising.
Sales Associate/Stock Person, 10/2007 to 10/2011
Gymboree And Crazy 8 – Ogden, Utah
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Engaged with customers to effectively build rapport and lasting relationships.
Meteorologist, 02/1995 to 08/2003
National Weather Service – Salt Lake City, UT
  • Developed accurate weather forecasts by analyzing data and using mathematical models and physics to interpret collected information.
  • Maintained and operated sophisticated meteorological equipment, scientific instruments, technology and software.
  • Collected and updated meteorological information and data to develop weather forecasts and report current weather conditions.
  • Maintained deep knowledge of local, national and international geography and topography to provide better weather forecasts and predictions.
  • Reviewed information from radar and satellite imagery, weather reporting agencies and air station observations to compile and analyze data for weather reports.
  • Provided scientific data related to climatological and meteorological concerns to government representatives and research institutions to affect positive policy changes.
  • Scheduled and performed community outreach through public appearances, school visits and station tours to increase station awareness.
  • Maintained, organized and tracked weather event data using AWIPS.
  • Studied and interpreted synoptic reports, maps, photographs and prognostic charts to predict long and short range weather conditions.
  • Conducted numerical simulations of climate conditions to understand and predict global or regional weather patterns.
  • Posted daily weather information to social media platforms to keep public informed.
  • Analyzed and interpreted meteorological data collected by surface and upper-air stations, satellites and radar to develop reports and forecasts.
  • Created severe weather hazard maps to inform viewers of future events using AWIPS/ Radar/Satellite/etc.
  • Used weather balloons to measure wind, temperature and humidity in upper atmosphere.
Education
Bachelor of Science: Meteorology, 06/1994
University of Utah - Salt Lake City, UT
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Pat's Dancewear
  • Gymboree And Crazy 8
  • National Weather Service

School Attended

  • University of Utah

Job Titles Held:

  • Store Manager
  • Sales Associate/Stock Person
  • Meteorologist

Degrees

  • Bachelor of Science : Meteorology , 06/1994

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