LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Store Manager
Please provide a type of job or location to search!
SEARCH

Store Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
ALEX
ORTIZ
Professional Summary

Experienced in sales with over 13 years of experience in customer support and sales . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of driving sales and managing a team. Motivated to learn, grow and excel in sales leadership. Results-driven retail management professional determined to exceed company sales goals. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty. High-performing Store manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions. Punctual leader with over 10 years of experience in managing teams with multiple employees in wireless industry. Resourceful leader remains calm under pressure and delegates day-to-day tasks. Outstanding time management and conflict resolution skills.

Skills
  • Team management
  • Communications
  • Project organization
  • Customer service
  • Operational improvement
  • Sales expertise
  • Strategic thinker
  • Accurate money handling
  • Relationship building and management
  • Goals and Performance
  • Store Management
  • Team Leadership
  • Operations
  • Customer Relations
  • Relationship development
  • Business operations
  • Problem resolution
  • Team building
  • Staff training and development
  • Personnel development
  • Training and mentoring
  • Team leadership and coaching
  • Product and Service Sales
  • Training and Development
  • Maximizing Profitability
  • Customer-oriented
  • Excellent customer service skills
  • Staff Management
Education
Apache Junction High SchoolApache Junction, AZ2001High School Diploma
  • Graduated in Top 5% of Class
DeVry UniversityPhoenix, AZElectrical Engineering And Technician
Work History
TCC Group- Store Manager
Prescott, AZ03/2017 - Current
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
  • Developed and implemented comprehensive salesperson training program
  • Held weekly meetings with team to identify techniques to overcome sales obstacles
  • Exceeded sales goals of 10% year over year and accomplished business objectives by inspiring staff and promoting target products
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance
  • Accomplished sales goals and boosted revenue by over 10% through product knowledge and customer relationship management
  • Increased monthly gross sales from $20,000 to over $40,00 and exceeded goals for sales, revenue and profit margins
  • Increased regional market share %20 within 12 months
Wireless Generation - Store Manager
Prescott, AZ03/2016 - 03/2017
  • Managed Sales Team by identifying performance improvement opportunities
  • Growing the business (continually meet and exceed company goals)
  • Building business relations with community events and chamber of commerce
  • Identify initiatives to drive in traffic at each location visit
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
  • Organized promotional events and interacted with community to increase sales volume
  • Identified opportunities for growth within Northern Arizona territory and collaborated with sales teams to reach sales goal
Wireless Advocates- Sales representative
Prescott, AZ01/2014 - 03/2016
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
  • Utilized effective communication and active listening skills to create client rapport to grow profitability
  • Helped resolve client problems quickly with superior customer service
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
  • Increased revenue by acquiring new customers and determining needs to offer relevant products
  • Completed customer contracts and warranties as part of administrative aspects of sales
  • Built strong rapport with clients by understanding needs and clearly explaining products
  • Identified client needs, built relationships and overcame objections to drive sales
Sprint Corporate- Lead Retail Wireless Consultant
Prescott, AZ01/2006 - 01/2014
  • Set up wireless services for multiple customers each day
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Educated customers on promotions to enhance sales
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in service plans and cellular products
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Assisted customers by answering questions and fulfilling requests
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • TCC Group
  • Wireless Generation
  • Wireless Advocates
  • Sprint Corporate

School Attended

  • Apache Junction High School
  • DeVry University

Job Titles Held:

  • Store Manager
  • Sales representative
  • Lead Retail Wireless Consultant

Degrees

  • High School Diploma
    Electrical Engineering And Technician

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Store-Manager-resume-sample

Store Manager

Kirkland's

Buffalo, New York

Store-Manager-resume-sample

Store Manager

Cricket Wireless

Tampa, Florida

Store-Manager-resume-sample

Store Manager

Mattress Firm

Houston, Texas

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.