Store Manager Resume Example Walmart Neighborhood Market

STORE MANAGER

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Skills

Store opening and closing procedures
Employee supervision and motivation
Store operations oversight
Risk management
Staff training and development
Program implementation
Customer service
Sales professional
Operational budgeting

Project management
Process improvement
Inventory management
Employee training
Retail inventory management
Root cause analysis
MS Office proficient
Outstanding communication skills
Reliable

Experience

Store Manager
Meridian, MSWalmart Neighborhood Market/Jan 2018 to Current

Collaborated with visual merchandising team to develop strategies to drive profitability.
Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
Strengthened work flow productivity by hiring, managing and developing top talent.
Restocked inventory upon shipment arrival and checked merchandise into Store Receiving system to maintain accurate records.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Leveraged ERP software to coordinate and enhance inventory delivery.
Minimized financial discrepancies by accurately controlling monthly operations budget.
Managed inventory tracking and physical inventory counts to minimize loss.
Coached and empowered employees by creating and sharing motivational vision plans.
Interviewed, hired, supervised and trained over 175 employees and instituted mentoring program to develop skills, leadership and employee excellence.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Corrected operational discrepancies by developing and executing process improvements.
Used P&L Reports to analyze finances and create detailed forecasts for day staff.

Manager
Minot, NDBuckle Inc./May 2015 to Jan 2018

Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Established ambitious goals for employees to promote achievement and surpass business targets.
Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.

Manager
Fayetteville, NCOcean Rayz/Jan 2013 to May 2015

Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Facilitated month-end journal entries, account reconciliation and invoicing using Millenium.
Mitigated risk by ensuring regulatory compliance for required licensing.
Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
Reviewed employee performance every month and delivered constructive feedback to improve weaknesses.
Generated reports to assess performance and make adjustments.
Led team of 35 medical professionals meeting medical spa needs.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.

Assistant Manager
High Point, NCMassage Envy/Feb 2010 to Jan 2013

Planned and prepared workflow schedules, delegating tasks for 75-member team.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Enforced company policies and procedures to strengthen operational standards across departments.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Oversaw team development according to industry service standards to further customer loyalty.
Assisted the manager in evaluating employee performance and cultivating improvement initiatives.
Delegated daily tasks to team members to optimize group productivity.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
Enhanced sales by implementing merchandising and promotional improvements.
Completed inventory audits to identify losses and project demand.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.

Education and Training

Bachelor of Science: Business Administration And ManagementUniversity of North Carolina At GreensboroMay 2018Greensboro, NC

High School DiplomaNorth Davidson High SchoolJan 2012Lexington, NC

Certifications

ServSafe
Fuel A/Class B Operator
Electric Pallet Jack Operator
Walkie Stacker Operator

Resume Overview

Companies Worked For:

Walmart Neighborhood Market
Buckle Inc.
Ocean Rayz
Massage Envy

School Attended

University of North Carolina At Greensboro
North Davidson High School

Job Titles Held:

Store Manager
Manager
Assistant Manager

Degrees

Bachelor of Science : Business Administration And Management
High School Diploma

Store Manager Resume Example

Resume Score: 80%

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