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Store Manager Resume Example

Resume Score: 90%

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STORE MANAGER
Summary

Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong training, presentation, analytical and problem solving skills.

Highlights
  • Human resources management
  • Team building
  • Retail inventory management
  • Store operations
  • POS systems knowledge
  • Display resetting
  • Customer- and service-oriented
Experience
Store ManagerApr 2011 to Nov 2013
Dollar General - Taylorsville/Shelbyville, KY

Determined staff promotions and demotions, and terminated employees when necessary.

Trained all new managers on store procedures and policies.

Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.

Trained staff to deliver outstanding customer service.

Completed weekly schedules according to payroll policies.

Reorganized the sales floor to meet company demands.

Stocked and restocked inventory when shipments were received.

Addressed customer inquiries and resolved complaints.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Store Sales ManagerJul 2008 to Apr 2011
Archiver's - Louisville, KY

Actively managed store costs such as labor, shrink and supplies.

Ensured staff members followed store policies and procedures.

Planned, delegated and organized work among staff members.

Recruited and coordinated training of new employees.

Managed daily performance of staff and conducted yearly performance reviews.

Communicated, executed and managed marketing and merchandising initiatives.

Monitored inventory levels to ensure merchandise was properly received and merchandised.

Oversaw the successful execution of in-store events: classes, demonstration weekends and promotions.

Implemented management staffing changes during corporate downsizing and reorganization of store teams.

Assistant ManagerAug 2006 to Jul 2008
Archiver's - Louisville, KY

Assisted in all day-to-day operations, including daily implementation of floor supervisor program, effective merchandising of product, and supervision of associates.

Worked with store manager to ensure that all staff members received training as needed.

Completed payroll paperwork and monitored store sales to ensure store was adequately staffed.

Continually developed product knowledge and abilities to demonstrate new products to customers.

Ensured that products were merchandised correctly through planogram updates and daily maintenance.

Monitored quantities and completed weekly orders for store supplies.

District Photo SupervisorOct 2003 to Sep 2006
Walgreen Company - Louisville, KY

Implemented policy, facilitated training and tracked progress for photo departments in 64 stores.

Conducted group training sessions for store staff three times per year.

Worked with store and district management to set and achieve sales goals.

Assisted in recruitment, placement and training of staff for new stores.

Visited each store 6 times per year to assess merchandising and sales success.

Monitored sales reports on daily basis.

Served as liaison with maintenance, vendor and construction staffs.

Able to use Word, PowerPoint and Excel for presentations, record-keeping and reporting.

Assistant ManagerMar 2001 to Sep 2003
Walgreen Company - Louisville, KY

Administered operations in all store departments, including pharmacy, photo, cosmetics.

Assisted in merchandising store based on corporate guidelines and local trends.

Trained new staff and helped shape employee performance through feedback, evaluation and computer training programs.

Addressed customer service, staffing and employee concerns

Completed Applied Drug Store Management course.

Area CoordinatorJan 1999 to Jan 2001
Eastern Kentucky University - Richmond, KY

Coordinated educational, social and wellness programming for residence hall Area of 3 buildings and over 800 students

Supervised 2 professional and 50+ student employees.

Assisted in planning and implementation of comprehensive campus-wide training for all staff.

Planned and conducted weekly staff meetings to disseminate information, and provide training for staff.

Maintained on-campus residence and responded to crisis situations as needed.

Served as preliminary hearing officer for the Office of Judicial Affairs, with the ability to administer sanctions.

Evaluated professional and student staff on daily basis and yearly through formalized process.

Served as chair of Professional Recruitment and Retention Committee.

Met with staff members each month to provide feedback and discuss job performance.

Served as advisor/mentor to students experiencing academic, social or personal problems.

Instructed a one-credit-hour class each semester to new staff members.

Social studies instructorJan 1993 to Jan 1999
Nelson County High School - Bardstown, KY

Instructed courses in World Civilization, United States History, and Government.

Assisted in planning of curriculum for general social studies courses Independently planned curriculum for two elective courses.

Documented utilization of state-mandated core content in unit plans and intervention strategies.

Scored and evaluated writing portfolios and state-mandated testing at the state and local levels.

Served as sponsor/adviser of National Honor Society (5 years) and 4H club (2 years), planned 10-12 service projects and coordinated 2-4 major fund-raisers per year.

Education
Master of Arts, Higher Education Administration1999Eastern Kentucky University - Richmond, KYGPA: GPA: 3.83
Skills

administrative, computer training, customer service, inventory, merchandising, payroll, performance reviews, policies, presentations, record-keeping, recruitment, reporting, sales, staffing, supervision

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dollar General
  • Archiver's
  • Walgreen Company
  • Eastern Kentucky University
  • Nelson County High School

School Attended

  • Eastern Kentucky University

Job Titles Held:

  • Store Manager
  • Store Sales Manager
  • Assistant Manager
  • District Photo Supervisor
  • Area Coordinator
  • Social studies instructor

Degrees

  • Master of Arts , Higher Education Administration 1999

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