store manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Recruiter/Business Management Dynamic innovative, adventurous, results driven, full life cycle managing professional with commitment to client service and creative HR recruitment... Proven 20 yr. track record of expediting and successfully locating, identifying, and closing top candidate talent, with a special emphasis on building client relations. Build and maintain candidate relationships to ensure consistent talent. Proven ability to market, sales manage multiple positions, by sourcing, screening, qualifying, coordinating, interviewing, negotiating and closing candidates.

  • Advanced HR Recruiting/Marketing Technique Excellent Interpersonal and Coaching Skills
  • Business Development Team building/Training/Supervision
  • Troubleshooting/Problem Resolution Customer Service
  • Interviewing Excellent Analytical/Organizational Skills
  • Interpersonal
  • Payroll
  • Policies
  • Promotion
  • Recruiting
  • Recruitment
  • Sales
  • Staffing
Store Manager, 09/2017 to Current
Northern ToolIndependence, MO,
  • Have led and directed all activities required to achieve all store goals, including financial objectives,human resources management, client service, operational controls, payroll, and operating expenses, loss prevention, and merchandising presentation while driving both associate and client engagement.
  • Ability to recruit, develop, and retain teams Successfully Partner with other Managers and Co-Managers to develop and accomplish business objectives through recruitment, selection,coaching, investment, engagement, retention, and motivation Models companies Purpose, Values, and Behaviors while holding associates responsible for their actions Adjust weekly schedules as needed to maximize companies productivity and control payroll spending Ensure compliance of all policies, practices, and procedures Ensure compliance of all Federal, State, and Local laws Eagerly worked with a flexible schedule to meet the needs of the business, including evenings and weekend shifts Successfully partner with other Managers and Co-Managers Strong work ethic to achieve business goals.
  • Re-created hiring goals and objectives in difficult markets to address staffing issues.
Store Manager, 09/2007 to 07/2017
Northern ToolMiami Gardens, FL,
  • Managed a staff for a high end retailer Outstanding management skills were recognized with a promotion after one year of employment.
  • Recruited, interviewed and ultimately hired over 30 people.
  • Regularly called upon to troubleshoot difficult positions and source, identify, attract, secure, and close hard to find candidates.
  • Corporate travel to evaluate and market, to fill corporate positions.
  • Trained all new managers on store procedures and policies.
  • Conducted reference and background checks on all job applicants Developed creative recruiting strategies that met anticipated staffing needs Communicated the duties, compensation, benefits and working conditions to all potential candidates Managed all phases of recruitment, including defining hiring management needs and posting available positions Contacted all job applicants to inform them of their application status Researched and recommend new sources for candidate recruiting Organized all monthly and quarterly reviews for all associates Accomplishments Trained and Promoted peers to higher level positions Increased and Maintained Revenue going from number 6 in the District to number Led store to Top 3 in District Regional Trainer traveling to more than one state Led several stores to Top 5 volume ranking stores out of 197 stores.
  • Been rewarded #1 store in District out of 13 stores and consistently held that position for 7 yrs.
Store Manager, 09/1998 to 09/2007
Northern ToolNorth Charleston, SC,
  • Successful in both startup and turnaround management roles.
  • Have propelled multiple stores #1 in sales and customer satisfaction district wide while simultaneously lowering shrink and staff turnaround to all time low.
  • Opened a new store location and assisted in recruiting, hiring, and training new staff.
  • Determined staff promotions and demotions, and terminated employees when necessary.
  • Trained all new District managers/managers on corporate policies and procedures.
  • Analyzed marketing information and translated it into strategic plans.
  • Worked closely with the district manager to formulate and build the store brand.
  • Conducted reference and background checks Developed creative recruiting strategies that met anticipated staffing needs during high peak season Managed all phrases of recruitment including defining hiring management needs and posting available positions Maintained an accurate candidate tracking system Organized all monthly and quarterly reviews for all associates.
  • Recruit, hire, train, supervise, and evaluate a team of 45 to meet needed requirements of the corporation during a 8 week period.
Education and Training
Bachelor of Science: Business Administration And Management, Expected in 05/1993 to Palomar College - San Marcos, CA
  • Interviewed over 100 people and successfully staffed 4 new store locations.
  • Created highly effective new store manager training program that significantly impacted efficiency and improved operations.
  • Promoted from Assistant Manager to Store Manager, in less than 12-months
  • Exceeded sales goals by an average of 20% in all years with Brighton Collectibles and Ann Taylor.

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Resume Overview

School Attended

  • Palomar College

Job Titles Held:

  • Store Manager
  • Store Manager
  • Store Manager


  • Bachelor of Science

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