LiveCareer-Resume

store manager resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Reliable Employee seeking full time employment. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Focus and Follow-Through
  • Policy Development and Enforcement
  • Assignment Delegation
  • Originality and Creativity
  • Department Oversight
  • Problem Anticipation and Resolution
  • Customer Service Management
  • Sales Promotion
  • Training Management
  • Verbal and Written Communication
  • Employee Motivation
  • Goal Setting
  • Supplier Monitoring
  • Cost Reduction
  • Records Organization and Management
  • Decision Making
  • Team Leadership
  • Quality Assurance
  • Performance Assessment
  • Deadline Management
  • Direct Sales
  • Customer Relations
  • Multitasking and Prioritization
  • Desktops, Laptops and Mobile Devices
  • Special Promotions Planning
  • Layout Planning
  • Sales Coaching
  • Money Handling
  • Inventory Tracking and Management
  • Needs Assessment
Work History
08/2021 to 02/2022
Store Manager Vitamin World Reno, NV,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Devised processes to boost long-term business success and increase profit levels.
09/2019 to 02/2021
Manager Elwyn Havertown, PA,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Promoted positive customer experience through day-to-day supervision and management of Zoo facility.
  • Supervised 1-5 employees on shift, overseeing efficiency of animal care and animal safety.
04/2017 to 09/2019
Unitizer Operator International Paper Company Utica, NY,
  • Regulated machine flow, speed, and temperature and stopped and reset machine to address malfunctions.
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
  • Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
Education
Expected in 08/2013 to to
Associate of Arts: Human Services
College of Central Florida - Ocala, FL
GPA:
Expected in 06/1991 to to
High School Diploma:
Moon Senior High School - Moon Township, PA
GPA:

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Resume Overview

School Attended

  • College of Central Florida
  • Moon Senior High School

Job Titles Held:

  • Store Manager
  • Manager
  • Unitizer Operator

Degrees

  • Associate of Arts
  • High School Diploma

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