store manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

  • Innovation
  • Staff Supervision
  • Customer Service
  • Operations Management
  • Employee Scheduling
  • Strategic Planning
  • Recruiting and interviewing
  • Microsoft Office Expertise
  • Problem-Solving Abilities
  • Courteous Demeanor
  • Active Listening
  • Retail industry knowledge
  • Product Sales
  • Data Entry
  • Store Merchandising
  • Performance Assessment
  • Employee Motivation
  • Multitasking and Organization
  • Management Team Building
  • Decision Making
  • Cash Management
  • Process Improvements
  • Sales Strategies
  • Verbal and Written Communication
  • Training Management
  • Pricing Strategies
  • Staff Development
  • Hiring and Onboarding
  • Sales Tracking
  • Payroll Management
  • Operations Oversight
  • Policies and Procedures
  • Store Opening and Closing
  • Business Leadership
  • Documentation and Reporting
Store Manager, 11/2020 to Current
Cole HaanGretna, NE,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Maintained stockroom condition to preserve product quality.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
Assistant Manager, 07/2019 to Current
Austin Radiological AssociationDripping Springs, TX,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction
  • Supervised team of 10 employees and provided feedback on performance
Assistant Manager, 03/2017 to 06/2019
Austin Radiological AssociationKyle, TX,
  • Assist Store Leader to achieve sales, conversion and other key performance indicators through effective leadership
  • Coaches associates for improvement through written and communication Helps with everyday operations to make certain that company standards are met Performs all opening and closing duties
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Monitored employee performance and developed improvement plans
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels
Caregiver, 03/2012 to 03/2017
Aegis LivingKirkland, WA,
  • Provide Personal assist to patient by observing physical and mental condition
  • Assist patients by providing personal services such as, bathing, dressing and grooming
  • Help patients care for themselves by teaching use of cane and special utensils to eat
  • Provided basic care for elderly patient, including scheduling appointments and managing finances and legal matters
  • Worked to improve patient outlook and daily living through compassionate care
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein
  • Documented information in patient charts and communicated status updates to interdisciplinary care team
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces
Education and Training
Bachelor of Professional Studies: Business Administration And Management, Expected in to DeVry College of New York - New York, NY,
Additional Information
  • Appointment Setting , Work well in Group, Team Player, Excellence researcher, Strong Work Ethic

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Resume Overview

School Attended

  • DeVry College of New York

Job Titles Held:

  • Store Manager
  • Assistant Manager
  • Assistant Manager
  • Caregiver


  • Bachelor of Professional Studies

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