LiveCareer-Resume

store manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Customer-oriented Store Manager offering over 3 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Skills
  • Employee supervision and motivation
  • Store operations oversight
  • Store opening and closing procedures
  • Risk management
  • Reliable
  • Outstanding communication skills
  • Staff training and development
  • Project management
  • Accurate cash handling
  • Team-oriented
  • Retail inventory management
  • Sales professional
  • Schedule management
  • Cross-functional team management
  • Employee development
  • Recruiting and hiring
  • Supervision and training
Experience
Store Manager, 09/2018 - Current
Dodge's Vidalia, LA,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Implemented succession planning by training and developing 4 associates into leadership positions.
Assistant Store Manager, 06/2017 - 09/2018
Revzilla Brookfield, WI,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
Cooking Assistant, 02/2016 - 06/2017
Coborn's Moorhead, MN,
  • Prepared food for service based on daily specials and chef's needs.
  • Grilled and deep fried various foods from meats to potatoes.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Maximized kitchen speed and efficiency by preparing salads, desserts and meats for Deli.
  • Organized, sanitized and maintained equipment and utensils.
  • Removed cooked products and packed in containers.
  • Inspected and assessed quality of finished products.
  • Fed raw materials into equipment and cooked based on instructions.
  • Adjusted controls to manage temperature and other variables to meet required standards.
  • Created salads and simple entrees such as Chicken tender and meat and cheese trays.
Cashier, 12/2014 - 01/2016
Burger King City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected items for damage and obtained replacements for customers.
  • Received payments for products and issued receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Increased sales by suggesting specific complementary items to customers.
Education and Training
: Business Management, Expected in
-
Piedmont Technical College - Greenwood, SC
GPA:
Status -
GED: , Expected in 07/2007
-
Genesis Adult Education - Greenwood, SC
GPA:
Status -
GED: , Expected in 07/2007
-
Genius Adult Education - Greenwood, SC
GPA:
Status -

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Resume Overview

School Attended

  • Piedmont Technical College
  • Genesis Adult Education
  • Genius Adult Education

Job Titles Held:

  • Store Manager
  • Assistant Store Manager
  • Cooking Assistant
  • Cashier

Degrees

  • Some College (No Degree)
  • GED
  • GED

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