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store manager resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Talented store manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Skills
  • Team Leadership
  • Goals and Performance
  • Customer-oriented
  • Excellent customer service skills
  • Store Management
  • Relationship building and management
  • Strategic thinker
  • Accurate money handling
Work History
08/2019 to 08/2020
Store Manager Dsg Algonquin, IL,
  • Created work schedules according to sales volume and number of employees.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Developed new store location from ground up by hiring and training efficient team.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Monitored and maintained proper humidity and temperature in climate-controlled stockrooms.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
11/2019 to 01/2020
Shift Lead Valmont Industries, Inc. Warsaw, IN,
  • Responded to and resolved customer questions and concerns.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Continuously checked meat products for quality assurance according to strict guidelines.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
11/2019 to 01/2020
Sales Associate Alex And Ani Wauwatosa, WI,
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated customers on promotions to enhance sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
07/2015 to 10/2019
Store Manager Dsg Cedar Park, TX,
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Created work schedules according to sales volume and number of employees.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Rotated merchandise and displays to feature new products and promotions.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Education
Expected in 06/2006 to to
High School Diploma:
Pahoa High School - Pahoa, HI
GPA:

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Resume Overview

School Attended

  • Pahoa High School

Job Titles Held:

  • Store Manager
  • Shift Lead
  • Sales Associate
  • Store Manager

Degrees

  • High School Diploma

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