LiveCareer-Resume

store manager resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

To acquire A position with opportunities to grow that will enable me to use my skills,education ,and experience to maximize my potential and further my career.

Skills
  • Computer proficient
  • Fluent in English and Spanish
  • Resolve customer complaints
  • Inventory
  • Managing/payroll/hiring/cash handling
  • Ordering and stocking medications
  • Opening and closing procedures
  • Handheld and powered equipment
  • People skills
  • Supervision & leadership
Experience
Store Manager, 06/2022 - Current
The Luxottica Group East Columbus, OH,
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prepared inventory for shipment by attaching tags and labels.
  • Gathered and sorted items for sale, organized at auction site and prepared written materials regarding items.
(DBO) Dedicated Business Owner; Pharmacy/OTC Manager, 06/2020 - 06/2022
Bloomin' Brands, Inc. Mays Landing, NJ,
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Checked shelves in department to determine replenishment needs.
  • Reviewed planograms and end cap placements to properly merchandise items.
Shift Manager, 03/2019 - 08/2020
Bloomin' Brands, Inc. Mechanicsburg, PA,
  • Trained and supervised team member to maximize performance and meet daily objectives.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Assisted store management with meeting standards of service and quality in daily operations.
  • Motivated team members to complete assigned tasks and perform at exceptional levels.
  • Performed store opening and closing procedures, including setting up registers and checking products.
  • Answered and resolved customer questions and concerns.
  • Utilized security, safety and loss prevention strategies during shifts.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Worked closely with front-end staff to assist customers.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Replenished inventory with focus on addressing customer needs.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Assisted customers based on currently available product, promotional and policy information.
  • Helped customers complete purchases, including processing payments and bagging items.
Assisant general manager, 02/2018 - 11/2019
Bloomin' Brands, Inc. Mentor, OH,
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Compile and balance cash receipts at the end of the day or shift.
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.
  • Resolve customer complaints regarding food service.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
  • Count money and make bank deposits.
Shift Manager, 01/2017 - 04/2018
Tacobell City, STATE,
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Perform various financial activities such as cash handling, deposit preparation.
  • Resolve customer complaints regarding food service.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Shift manager, 03/2015 - 04/2017
ALDI City, STATE,
  • Resolve customer or employee complaints.
  • Greet customers and ask about the quality of service they are receiving.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Intimate/Parts Accessories Manager, 09/2009 - 03/2015
Kohl's Linden City, STATE,
  • Help customers try on or fit merchandise.
  • Prepare merchandise for purchase or rental.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters, and tables.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.
Education and Training
High School Diploma: , Expected in 2006
-
Elizabeth High School - Elizabeth, NJ
GPA:
Status -
Activities and Honors

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Elizabeth High School

Job Titles Held:

  • Store Manager
  • (DBO) Dedicated Business Owner; Pharmacy/OTC Manager
  • Shift Manager
  • Assisant general manager
  • Shift Manager
  • Shift manager
  • Intimate/Parts Accessories Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: